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Jacqueline Crapp

Jacqueline Crapp

Director I Licensed Real Estate Agent

Berry

When dealing with a fast-moving and ever-evolving property market that demands a qualified leader, Jacqui Crapp is the type of person you can rely on always to meet the moment. With over 20 years of industry experience and invaluable local knowledge, her esteemed reputation, thriving team, and trail of satisfied clients speak for themselves.

Through her path of becoming one of the most reputable real estate professionals in the Berry and greater Shoalhaven market, Jacqui has accumulated many accolades that have come well-earned, such as being acknowledged in the ‘REB Top 50 Women’. Additionally, during the RateMyAgent 2022 Awards, she was granted several titles, including Berry’s ‘Agent of the Year’, ‘Agency of the Year’, and ‘Top 5 Agent of the Year’ for Nowra-Bomaderry. Yet honours aside, Jacqui remains grounded with a very personable approach, genuinely eager to make one of life’s greatest stresses anything but for many.

Jacqui has also been integral to the growth of the Raine & Horne Berry office, expanding from five to thirteen staff with her guidance. When asked to describe her crew, she proudly calls them “the best real estate team in the region, hands down,” noting how, from the receptionist to herself, prioritising clients’ interests remains at the core. This collective mindset has resulted in her team delivering proven premium results and earning the trust of vendors and buyers across all phases of one’s property journey.

Perhaps above all else, Jacqui is a proud resident of Berry. She speaks with great admiration about the natural beauty of the Shoalhaven region, detailing beautiful beaches and breathtaking views, fresh mornings and incredible sunsets. With absolute passion, Jacqui considers herself lucky to sell the same blissful lifestyle that she so happily relishes.

While Jacqui’s hours are long, they’re also flexible, having mastered the art of multitasking, even during downtime with her husband and four kids.

Testimonials

Client, Vendor

We have worked with Jacqui for a number of years as tenants, purchasers and vendors. She is thorough, considerate and determined to get the right outcome for everyone. She takes the time to understand what you are looking for and makes a genuine effort to match people with properties. She has been a pleasure to deal with and exceeds our expectations every time.

Sheila, Vendor

This is the first time I have sold and bought a house by myself, my late husband previously doing the hard yards. Jacqui has walked me through it showing great patience and understanding. All in all it has been a very enlightening experience. I now look forward to many happy years in my new abode.

Pete, Vendor

Jacqui kept us up to date through the whole process. Jacqui was easy to talk to, has great negotiation skills & great work ethic. We would definitely recommend her.

KaAnita, Vendor

Jacqui kept me updated during the whole process of the sale. She has an excellent communication skill and she managed to negotiate with the buyers to achieve what I wanted to achieve. I highly recommend Jacqui to anyone.

Jean, Vendor

Throughout the sale of our property in Berry, our agent Jacqui Crapp worked tirelessly and enthusiastically to ensure that the process was as stress-free as possible. Her assistance enabled us to present the property at its best and achieve a wonderful sale price prior to auction. Even after the property was sold, she continued to assist us with our move out of the area, ensuring that even when we were not around, things continued to happen at a rapid but smooth pace. We would highly recommend Jacqui to anyone selling property in the Berry area.

Kim & Marty, Vendor

Jacqui had a strategy from the outset that made perfect sense which is what convinced us that she and Luke were the right choice. Her reputation preceded her as we had spoken to others that Jacqui had helped and they were bang on. The result she and Luke achieved was outstanding which for us was quite life-changing. We can only say good things about Jacqui, Luke and the whole team of Raine & Horne Berry.

Emma & Anne , Purchasers

So glad we went through Raine & Horne; very friendly and knowledgeable and helped us a lot in getting us the place we wanted.

John , Vendor

I found Jacqui very helpful, and she knows her way around real estate. I would recommend Jacqui to anyone that wants to sell their house. She kept us up to date with interest on the property with a weekly roundup from all of the internet advertising sites. Not only all that we got a great price for the property.

Christopher & Robyn, Vendor

My husband and I have bought many properties over the years and I can honestly say, that Jacqui and Susie Timbs, were two of the most reliable, authentic agents I have dealt with in a long time. Their attention to detail, knowledge of the area, honest appraisal of our property, together with a brilliant result in a very short time, was outstanding. I cannot recommend Jacqui and Susie enough.

Ros & Diana, Purchasers

Great experience with Jacqui. Jacq knows her market, knows her clients and knows how to get a deal done. She’s responsive, detailed in her answers and doesn’t waste time. She’s clear in her communication and advice and is very straightforward in her dealings.

Cameron , Purchaser

Deep local knowledge, super smart, experienced with finance. Jacqui has been an awesome agent to buy from - completely transparent, very understanding, and whilst she works on behalf of the vendor, she was super helpful to us as well. Her thoughts on how the property could be used truly inspired us and helped enhance the dream we already had. Her deep local knowledge and her obvious experience and connection with the local community make her a significant asset in the buying and selling process. Her prior experience as a banker with one of the big four gave her good insight into and understanding of our finance process. We have enjoyed our relationship with Jacqui thus far and look forward to continuing to work with her as we make our sea/tree change dreams come true. Thank you, Jacqui!

Alan & Lee-Anne , Vendors

Jacqui is the James Bond in the real estate industry. She is laser-focused and extremely professional and her commitment is reflected in her attention to detail. Her professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected. We highly recommend Jacqui to be your Real Estate agent.

Marc & Jeanne , Vendors

We wholeheartedly recommend Jacqui. She was able to sell our home professionally, kept us informed along the way, and helped us stay relaxed throughout the process. She sorted out issues and mediated between us, the buyers, the lawyers, the council and a property certifier. Jacqui went above and beyond her role. She was a pleasure to work with. She sold our property in under a week and helped us achieve a very good result.

Henry & Alexandra, Vendors

Jacqui is a hard-working agent who has a thorough knowledge of the local market. She provided a thoughtful strategy suited to selling our house. She listened to our needs and provided good advice to guide us through the sale process. Jacqui is responsive and we enjoyed dealing with her. We recommend Jacqui as an agent to any prospective sellers.

Lauren, Vendor

Great sale! Thanks, Jacqui for a well-negotiated and swift sale, well organised from start to exchange. You are 150% my preferred agent in Berry.

Lauren, Vendor

Great work Jacqui, with buyers ready to go and expertly negotiated for a great outcome. Do not hesitate to trust Jacqui with your property sale or purchase, she is an industry leader.

Michael & Patricia, Vendors

LOVE THIS WOMAN. Seriously, she is a legend. What she doesn't know is not worth knowing. She is a gun at her job. Honesty and integrity 100% and her team and amazing too. Highly recommend Jacqui!

Vicki, Vendor

This is the second property I have listed for sale with Jacqui, for another excellent result. Jacqui listened to what I wanted. She is very patient, helpful, and importantly is NOT pushy. Jacqui has a great knowledge of the market and gives good advice and GENUINE appraisals. She is very approachable, understanding, and easy to talk to. Jacqui and Luke worked very hard to achieve a great price and a fast sale. Also, my first time dealing with Luke who is very professional and polite. I would highly recommend Jacqui to anyone thinking about listing their property for sale.

Elizabeth & Paul, Purchasers

Big thumbs up for Jacqui and her team! We really appreciated Jacqui's absolute professional approach to our purchase. She was always responsive to our enquiries, and her friendliness and humour made the whole process less stressful. We recommend Jacqui and her team without hesitation.

Nicholas & Donna, Vendors

Jacqui is quite simply the best real estate we've ever worked with on the sale of a property. Not only did she provide us with a clear and well thought out strategy for the sale, her advice resulted in a sale price well above our expectations. Jacqui was always available to answer our questions and proactively communicated with us throughout the process in an honest and professional manner. It was an absolute joy to work with her. I would not only recommend Jacqui to anyone looking to sell their property, I'd definitely work with her again in the future.

Zak, Vendor

After speaking with many agents in this area, one thing we noticed about Jacqui from a buyer’s perspective was that she went the 'extra mile" in terms of her wealth of knowledge and service. We will be using her services going forward, great agent, communicator and honest.

Craig & Gabrielle, Vendors

Jacqui & her crew really listened to our ideas and needs & responded so that we ended up with a great result. Highly recommended!

Hannah & Shea , Vendors

We bought a block of land off Jacqui 3 years ago, and we stayed in touch. Jacqui came and looked at the house when it was built and gave us multiple appraisals over the years which was never any hassle, and often delivered to my door. Jacqui has also provided us with guidance and advice in relation to some investments, she always has the time for us and our never-ending queries. So it was a no brainer to use Jacqui to sell our home, she is so honest and is a down to earth nice person, the perfect agent for us! Thank you, Jacqui and the team for selling our home and achieving a great price.

Hilda & Neil, Vendors

We were extremely happy with the manner in which Jacqui and Susie handled the recent sale of our property. We commend their very quiet, gentle and sincere approach along with excellent advice, something we greatly appreciated. We have nothing but praise and would not hesitate in recommending them to any buyer or seller.

Marilyn, Vendor

Jacqui knows her market and promoted our property very well. She negotiated a very good price for us and was a pleasure to deal with. When we left a message she replied promptly and answered our questions. We would recommend Jacqui Crapp to anyone looking for an agent.

Nick, Vendor

Hands down the best experience we have ever had with an agent. Jacqui was honest, hard-working and communicative. She always delivered on what she promised and her strategy throughout the whole process was spot on. We were able to achieve a result that all parties were happy with, and in a manner that was honest and with integrity. I couldn't recommend her higher.

David , Vendor

Choosing Jacqui and Raine & Horne Berry proved to be a very good decision. During the sale process Jacqui’s professional approach, ability to correctly assess developments to achieve successful outcomes proved invaluable. It was a pleasure dealing with both Jacqui and Luke and would happily recommend them to anyone looking to buy or sell a property in the area.

Karen & Paul, Purchasers

Jacqui was great to work with, she knew a lot about the property and was very professional. Thank you for looking after us.

Charles, Purchaser

Jacqui knew exactly step by step process of the purchase. Kept me informed. Also went out of her way to help my solicitor (who got very sick from covid). I had no problems under Jacqui's knowledge.

Ann-Maree, Vendor

Jacqui, and her fabulous colleague Susie, worked to make the stressful process of selling our house as smooth as possible and extremely successful! Jacqui’s extensive understanding of the local area, and the current market, ensured great advice and an outstanding result. I would not hesitate to recommend this professional and caring team to sell your house!

Lauren , Vendor

I expected the experience to be excellent and she lived up to every expectation. Her track record of sales is her evidence of strength in the Berry real estate market. This coupled with her personality, adaptability, attention to detail and awesome team backing her up make it a win-win.

Neomi , Vendor

Jacqui is kind, upfront and approaches every sale with dedication. Her knowledge of the local market is outstanding.

James & Rose-Marie, Vendors

Jacqui and her team are an absolute pleasure to deal with. Very professional, very kind and always available to help and assist in any way they can. Jacqui goes above and beyond for her clients and we would have no hesitation in recommending her and her team. We are very happy with the result!

Fiona & John, Vendors

From the very beginning, I knew we were in good hands with Jacqui. Her enthusiasm, knowledge and attention to detail were what made the decision easy. During the marketing, we were always fully informed on details of inspections and any queries that we had were explained to perfection. The actual sale was made easier by having her help in understanding the process as we were very busy at the time and not up to date with technology. Last but not least it was lovely to be treated as a friend and not a commodity. Thank you, Jacqui

Stuart & Kathryn, Purchasers

Jacqui was amazing to deal with. Honest and professional, that is what we found in her approach to finding us our new home. Jacqui has an amazing knowledge and respect for the area and its residents. When we found the dream home Jacqui worked with both the vendor and us to settle the deal in a prompt and professional way. We couldn't be happier and look forward to the future in our new home.

Jed & Nicole, Vendors

Jacqui and her team at Raine & Horne Berry have been wonderful at guiding us through the sales process. Jacqui has always been highly professional & takes pride in her working relationships, with vendors or buyers. She has extensive knowledge of the local market & a keen eye on what’s happening on a larger scale. Jacqui received a record sale for the village with our property & we couldn’t have asked for more.

Benison , Vendor

Jacqui was always a pleasure to deal with. Ours was an unusual property and her (and partner Susie's) knowledge of the market was spot on. We sold to a buyer who exactly fitted the profile that Jacqui and Susie predicted. We were hit by terrible selling conditions, with dreadful rainy weather and Covid, but Jacqui buoyed me up whenever we spoke and sure enough, the right buyer came along just as she said they would! So lovely and genuine, I could not recommend her more highly.

Dawn , Purchaser

Jacqui was friendly and very helpful. I would have no hesitancy in recommending her and Raine and Horne Berry. They are the best by far Real Estate Agents in Berry.

Melissa & Philip, Vendor

Jacqui makes the whole process of selling from start to finish stress-free. She is highly knowledgeable, organized, hard-working, relatable and it’s all done with a great sense of humour. We couldn’t recommend Jacqui more highly!

James , Vendor

When we had to sell our late mother's villa we asked around and everyone recommended Raine & Horne. Jacqui's knowledge of the local market is second to none and we ended up selling to exactly the sort of buyer she predicted we would. Jacqui was always approachable and friendly and worked through many rainy open houses to find our eventual buyer! I couldn't recommend her more highly.

Kathleen & Raimund, Vendors

We couldn't recommend Jacqui and her team highly enough. She was very professional, patient and informative. She always kept in contact to let us know what was happening during our sale and respected our wishes for confidentiality.

Andrew & Ashleigh , Vendors

We went with Jacqui not only for her knowledge and understanding of the ever-changing market. But we also felt comfortable that she would achieve the price that we valued our home at and do it in a way that was most comfortable for us with a young family!

Chris & Donna, Vendors

Jacqui has exceeded our expectations of market knowledge, skills and professionalism. During our experience with Jacqui, we found her to be friendly approachable and easy to communicate with. She always kept us up to date with what was going on with the sale and provided us with continuing valuable feedback. It was a pleasure working with Jacqui and we are more than happy with the outcome of our sale. We would recommend her and would not hesitate to employ her services again.

Nina , Purchaser

Jacqui is a wonderful agent. I felt like she was invested in making sure we achieved our goals of buying a property. A really friendly person with a lot of passion for giving the best advice.

Dean & Cathy, Purchasers

Jacqui was the selling agent for a property in Berry that we just purchased. Although Jacqui was 100% in the Vendors corner she was very good to deal with. In particular, she accommodated our need for a Sunday inspection and gave us plenty of time to look over the property. We were not pressured or rushed. She returns calls and is proactive without being pushy. Well informed about the Vendors property and knows her local market very well. Friendly, personable and a pleasure to deal with.

Stuart & Stacey, Vendors

Hands down the best agent in the business. Jacqui is extremely professional and we are very happy with the result of our sale. Her knowledge and experience were evident from the first meeting and she did not disappoint in any way. Jacqui was a pleasure to deal with and I would highly recommend her to any prospective buyers or sellers.

Stacey , Vendor

Jacqui is professional in every aspect of the world. From the moment she appraised our home to the final stages of the sale, Jacqui was there. Her knowledge of the market, coupled with her experience, made our sales experience a breeze. Not only is Jacqui an amazing real estate agent but she is a lovely person too. I would highly recommend Jacqui and the Raine and Horne Berry team to anyone wishing to buy or sell.

James , Vendor

Jacqui is always professional reliable and trustworthy.

Jennifer , Purchaser

Good market knowledge. Very flexible in relation to making alternative viewing appointments. Always ready and waiting at appointed times. Always returning when enquiries have been made.

Nick & Ingrid, Vendor

Dynamic Duo! Susie and Jacqui were highly professional bringing their market knowledge and experience to inform both the marketing of our property and the negotiation of the final sale. We couldn’t be happier and highly recommend.

Richard, Vendor

Supportive, Friendly, Professional and Responsive. Jacqui was very helpful and responsive during the process of getting the property prepared, marketed and displayed. We appreciated her clear and genuine information along the way and also she showed a deep understanding of the market. We would recommend her to anyone looking to engage an agent in the area.

Tina, Vendor

Authentic,͏ honest and a great communicator Jacqui’s expertise in the area and her honest and friendly approach are refreshing. Jacqui kept us well informed, flexible in approach and has a great sense of humour. A trustworthy team who went above and beyond to support our sale. Jacqui is a wonderful negotiator who is upfront and genuine. Don’t look past Jacqui and her team if you want honest representation that supports you through the journey. Her down-to-earth approach is a true display of hard work and solid operator and one you can have a laugh with too which is rare.