Maintenance Request
PDF's: 
It is both a regulation under the Residential Tenancies Act and a strict policy of Raine & Horne Bondi Beach that all maintenance requests are submitted in writing before they can be acted upon. Please print and complete the attached form and return to our office as soon as possible.
Only urgent repairs will be accepted first informally but must be confirmed in writing as soon as possible. Urgent repairs are a specialised form of maintenance and directly relate to basic issues of shelter and safety. Some examples listed below and detailed in your Tenancy Agreement:
- Burst water service
- Dangerous electrical fault
- Failure or breakdown of the gas, electricity or water supply to the property
- Serious gas leak
- Serious roof leak
- Serious storm, fire or flood damage
- Any fault or damage that causes the premises to be unsafe or not secure
In the event you require emergency assistance after hours, please contact one of the approved contractors below:
|
CONTRACTOR |
CONTACT NUMBER |
REPAIRS |
|
Emergency Services |
000 |
Ambulance, Fire Brigade or Police |
|
AGL |
131 909 |
Community Gas |
|
Anthony Kemeny |
0414 945 536 |
Maintenance/Handyman |
|
BH & Locksmiths |
02 9365 4623 |
Locksmiths |
|
Bondi Beach Police |
02 9365 9699 |
Emergency eg. theft, break-in, domestic dispute |
|
Choice Plumbing Services |
0416 043 559 |
Household Plumbing/Gas |
|
Direct Connect (only if used to connect services) |
1300 664 715 |
Telephone, Electricity, Gas, Foxtel, Internet, Insurance |
|
Energy Australia |
131 388 |
Community Electricity |
|
Glenco Electrical Services |
02 9389 5355 |
Household Electricity |
|
SES |
132 500 |
Natural Disasters eg. storm, bushfire, flood |
