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Renae Mous

Renae Mous

Sales Manager/Representative

Port Douglas / Mossman

Renae decided to settle in the far north in 2009 with her husband and two children after spending the early part of her adult life supporting her husband’s army career.

She entered into real estate in 2008 and has gone forward in leaps and bounds receiving numerous awards including the prestigious Chairman’s Club for Salespeople Award in both 2014, 2015, 2017 & 2018.

She has also received awards in 2013, 2014 & 2017 for top 10 sales agent in the Raine & Horne Annual State Awards.

Renae understands only too well that listing and selling your home can be a life changing and stressful experience. She takes great pride in her open and honest approach to communicating with her clients throughout the entire process of selling their homes, as well as providing weekly vendor reports which keep them fully “in the loop” with feedback from prospective buyers.

Renae also provides consummate help and guidance, through her extensive knowledge of the area; whether you are looking for an investment property or home, she will ensure new buyers find their perfect property match in this Far North corner of Paradise!

Testimonials

Penny Osborne, Vendor

"Renae was fantastic with the sale of my house. It was only on the market for approx. 6 weeks when a contract was obtained. She uses her fast knowledge of the area and her data base to contact people. She is always polite and friendly and willing to answer any questions any time. I have sold approx. 6 other homes and land and this is the first time I have used an agent. I am now converted. I will recommend her to everyone I know. Well done Renae"

Adam Green, Vendor

Renae was extremely professional and communicated information to us in a timely and concise manner. I have recommended her to my friends!

Jana & Trevor Woods, Vendor

Thanks, it's been a great experience! Renae has been wonderful to deal with! She was very professional and followed through on everything plus provided extra detail to give us a better picture as we bought online.

Anne Stephens, Purchaser

Agents were knowledgeable about the area and happy to give us advice re appropriate people to deal with. Really pleased with the total experience. Will definitely recommend Renae again. So pleased we have also organised for Alicia to deal with our property management.

Rita & Michael Featherstone, Vendor

Communication via email with renae Mous was excellent always up to date with the property market any time when Michael rang was always available to speak too or promptly rang back seemed very excited for both parties in dealing with sale of the property both to the buyer and seller and we like too thank renae on a job well done its nice to see some one that enjoys there job thank you renae good luck for the sales and we will contact you again best regards Rita and micheal

Viv, Purchaser

I had contact with Renae over many months and she had always been very helpful. I had been looking at this particular property online but it wasn't my first choice. When the price dropped on the property Renae sent me an email straight away, I came up to see the property and Renae drove me there. She was great, very down to earth and always very professional. Renae showed me around some of the properties I had been looking at but none came close to the one I eventually purchased. Renae was so quick off the mark when the price dropped on my property and I will be eternally grateful to her. I have had a very positive buying experience. This is the first time I have bought property and Renae was very patient and informative.

Kerri Redding, Vendor

"Renae is a lovely person, highly professional, honest, friendly reliable and we would be happy to recommend her. Raine and Horne are very lucky to have Renae Mous on their team. She was extremely patient, obliging and understanding. Renae put a lot of effort into our property by having a number of open home days. Great team."

Karryn Hancock, Vendor

So from the get go I found Renae quite down to earth and easy to communicate with. She liaised with my sister and myself and stuck by her word. I also had my own issues with the property which she helped take care of as I was in another part of the state and not within range to organise myself. Nothing was to hard even after hours which I only called her on 2 occasions she was able to get back to me as quickly and convenient as possible. She has my full support and I wish and future owners a thumbs up when recommending Renae to do the job.. Don't let that small statue of a woman pass you by she has bull terrier determination!

Mark Heggie, Purchaser

Pleasure to do business with, made the whole process easy. Highly recommend!

Anna & Michael, Purchaser

We highly rate Renae! Our dealings with her were absolutely great. We would recommend Renae to anyone wishing to purchase property in the Douglas area. What we liked most was her honesty and integrity. Renae has a lovely quite way about her, no false bravado and false chatter that some estate agents have. She just tells it as it is, also, she comes across as a really nice person.

Gloria & Beat Zwicker, Vendor

We were thrilled when Renae sold our home in Julatten. Renae hadn't been working in the area very long, but didn't waste any time getting to know us and all about the area we lived in. A lovely person and knows her job very well. Thank you Renae

Tony & Debbie Vella, Vendor

We have the highest regard for Renae she was very professional in her duty to us as sellers. Renae was always there if we had questions and always put our minds at rest, Renae was always working hard for us. We would recommend Renae very highly to anyone who were looking for an agent to buy or sell their home Renae is a lovely person and she made us feel comfortable to be around her.

Sarah & Sophie, Buyer

Renae was a pleasure to work with in finding our new home, very approachable, very considerate and knowledgeable. With buying our first home, it was pretty daunting, Renae smoothed everything out for us and made it a pleasurable experience. Thanks Renae!

Matthew, Vendor

Renae done a good job at selling my house. Would recommend her to anyone trying to get rid of property at the right price!

Michelle Davis, Vendor

Thank you so much for all that you did to sell our house for us. You were amazing. We appreciate that the market was not great yet you worked tirelessly to get people through the house and secure a sale for us. Your professionalism (and patience) was second to none.

Tamara & John Buhagiar, Vendor

Renae confidently helped us get our property on the market. Fortunately we were able to sell our property within 6 days and settled in less than 30. A record for Mossman, I think :) Thanks for everything Renae.

Robert & Grace Parker, Vendor

Hi Renae and all management and staff. On behalf of my other family members and myself, I would like to thank you so much for everything you have done for us. We have been extremely overwhelmed with your service never missing a beat with inspections, complains, follow-ups, repairs, maintenance and payments together with statements and anything that I may have missed. You and your team are professional people, keep up the good work. It was sad to sell the property as we had lots of memories of family gatherings and general holidays but it was for the best as life moves us into different directions. We will definitely recommend your services to others. Please except our most sincere thanks. Never know we may need to call on you again one day until then. Good Luck and Best wishes for the future. Robert & Grace Parker on behalf our other brothers and sisters.

Grace & Robert, Vendor

Renae shows personal affection to each property she has listed. Our experience with Renae has been over whelming because of her interest and dedication to her clients, including keeping regular updates on the progress reports that are e-mailed out. Renae does her best to find the perfect customer that she thinks will suit the living experience of each property she sells. Also follows through to the end with each sale, and wants to offer after sale service. Keep up the good work Renae. We think Renae deserves a pay rise!!!!!!

Debra & Anthony, Vendor

We have the highest regard for Renae, she was very professional in her duty to us as sellers. Renae was always there if we had questions and always put our minds at rest. Renae was always working hard for us we would recommend Renae very highly to anyone who were looking for an agent to buy or sell their home. Renae is a lovely person and she made us feel comfortable to be around her.

Robert, Vendor

Renae is an excellent agent, commutation was always on hand and easy to understand. Would go out of her way for her client. She always gave an update of what was happening. As a real estate agent I would recommend Renae Mous to everyone. Cheers

Victoria & Mark Christiansen, Vendor

Renae understood our needs, was easy to deal with, and came through with the result we needed. A pleasure to deal with. We would highly recommend Renae to anyone thinking of selling.

Brigitte & Thomas, Purchaser

We always loved dealing with Renae. Lovely and very helpful person. Many thanks again!

Carrie, Vendor

Renae, sooo fantastic!!! Thank you!!! Also want to say thank you for all your help and major efforts. Scotty, Abi and I want to also thank your team for all their help too.

Sarah, Vendor

We feel very lucky to have had Renae guide us through the sale of our holiday home. Given we live off-shore, she went over and beyond to assist with many aspects of the sale that we were not able to attend to personally. She is professional, friendly and very capable of negotiating a good outcome for all. We would have no hesitation in recommending her to anyone selling their home. Regards Sarah

Christopher & Ioana Ford , Vendor

Renae is very professional, helpful and kind. Selling our house was a breeze with her local knowledge and we have now also bought another property and requested Renae as our agent again as she was a excellent to deal with overall. She was always there to answer all our questions and help in any way she could. Thank you Renae!!

Kieran & Raewyn Ryan, Buyer

Renae is at the top of our list of agents that we came across in our hunt for a new home. Nothing ever felt like it was an issue or stressful and she assisted every bit that she was able. Every time we engaged with her it was a pleasant experience. I would highly recommend her services.

Heather & Melvyn Shailes, Buyer

Renae Thanx A Million for your help in purchasing our nee home In Wonga Beach Renae was totally up with everything required for a quick & professional settlement of our new home She is amazing at her job a true Professional Thanx so much Honey!

Johan, Vendor

Always extremely professional and with a human touch. Renae and I first met when she sold me the property at Wonga Beach. I was impressed from the start and she never lost patience with me as I was tough in my negotiations I bought the property as an investment with the intention of living there eventually, however situations changed and after 5 years decided to sell. Obviously I contacted Renae and in the same manner and with good guidance we got thing done in a timely manner. Would recommend her any time a situation arrives.

Joseph & Brigitte , Vendor

Through the whole selling experience Renae was patient, helpful and always letting us know who had made inquiries and who had looked. She listened to us and was honest with us. Where we found other agents pushy, Renae worked with us to get the outcome we wanted. We are great full for her assistance.

Wendy & Steven, Vendor

starstarstarstarstar We loved her!! Renae has years of experience and it showed. She was lovely to deal with and on top of everything right through the sales process. Review submitted by Wendy & Steven (Vendor) on 27 Oct 2021

Margherita & Thibault Vigliotti, Vendor

Renae has been proactive in selling our house. good communication and efficient negotiation skills. Thank you

Kylie Mann, Vendor

Renae is friendly, knowledgeable, hardworking and was always available to assist me with both the purchase of my property 12 months ago and recently the sale of the same property. Nothing was too much for her.

Glen & Liz Trewick , Vendor

Many Thanks for the excellent service given for our recent Sale, you always kept us informed went the extra mile to assist in our absence. Would recommend Renae for any Property knowledge has always given us advice and assistance with previous sales and valuations over the years

Kathrine Spall , Vendor

Absolutely brilliant! Renae Mous is a true professional with exceptional insight and knowledge about the property market. She is realistic and faithful to the mission for the seller and for the buyer with thoughtful logic and care. Renae was extremely helpful on every step of the way buying and selling. I am also so grateful for her reassurance and support. I highly recommend Renae and all her friendly team at Raine and Horne.

Debbie, Vendor

Renae’s communication and expertise as an agent made the sale of my departed fathers property much smoother than we expected. She went the extra mile in presenting our parents home to buyers and I would recommend her to anyone looking for a competent agent in the area.

Heather & Mel, Vendor

Renae is by far the BEST person in Real Estate we have ever dealt with! She has SOLD us a home Plus she has also SOLD our home recently She is 100% dedicated to her job and to YOU as the client Can only wish her all the BEST in her Future Sales Call Renae Today! You won’t REGRET it for a moment

Heather & Mel, Vendor

Daniel , Vendor

Very efficient, our sale went quickly and smoothly. We would highly recommend Renae if you are looking for a reliable agent. Would definitely use her services in the future.

Paul, Vendor

Renae was very professional through the whole process and great with her communications.

Lisa, Purchaser

Renae was very helpful and informative which helped make our decision easier

Ian , Vendor

Renae did a great job selling our new house which cost too much to build due to recent hikes in prices of materials. Recent weather events and road closures added to the difficulty of selling in the Mossman and Wonga Beach areas. Renae persevered in responding to expressions of interest and negotiated to suit both us and the buyer. Renae does her own photography and videos during marketing and is conscious of keeping advertising costs below necessary. Renae is a pleasure to deal with.

Tina, Vendor

Renae was an absolute legend Always contactable, reliable & worked for me Renae has a lovely persona about her I appreciate everything she has done for It was an absolute pleasure to meet Renae