Emergency Repairs


Emergency Tradespeople

If you have an emergency repair and our office is closed please contact one of our emergency tradespeople listed below.


Hot Water:


Emergency Hot Water: Roy 0418 402 259

Australia Hot Water: 02 9789 1022



Concord Plumbing: Clay 0427 121 800

Aqua Stream Plumbing: Jake 0415 232 479




Sparkmaster: Shaun 0433 829 995

Tibbles Electrical Services: James 0450 605 501

D & D Electrical: Danny 0418 643 072




Benson Locksmiths: 02 9516 4688

Alcatraz Locksmiths: Anthony 0404 027 970




Repair Nation: Ty 0400 399 693

Elev8 Design & Development: Scott 0416 253410

Handyman Service: Robert 0409 903 332





Sky Blue Glazing: Roberto 0411 763 003

Terry Starr Glass: Terry 0419 612 435



To find out what is an emergency repair please check the list below:-

Urgent repairs means any work needed to repair any of the following:

  • a burst water service including hot water systems
  • a broken or malfunctioning appliance, fitting or fixture causing a substantial waste of water
  • a blocked or broken toilet
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm or fire damage
  • a failure or breakdown of the gas, electricity or water supply
  • any fault or damage that makes the premises unsafe or insecure.

You must be able to show that:

  • the problem was not your fault
  • you made a ‘reasonable’ attempt to contact the landlord/agent
  • you gave the landlord/agent a ‘reasonable’ chance to do the repairs
  • the repairs were carried out by a repair person named in your tenancy agreement (if possible) or by a licensed or qualified tradesperson.
    You must give the landlord/agent written notice about the repairs, costs and copies of receipts.

More information can be found on the NSW Fair Trading Website.