Head of Rental Department / Senior Property Manager
A former Bachelor of Arts Student at Latrobe University I soon came to realize my passion lay elsewhere. Having a key eye on real estate I decided to step into property management as an assistant property manager for a leading Bendigo Agency.
Recognising my talent, commitment to excellence, passion and drive I was quickly promoted to Senior Property manager. I love the fast paced industry that real estate offers and after 4 years I felt the desire to take it to the next level and move to Melbourne & work amongst the biggest and best Property Managers.
I pride myself on my knowledge & understanding of the Residential Tenancies Act, and my ability to understand the needs and desires of both landlord and tenants alike.
When choosing a suitable property manager, I believe landlords are looking for a person who will be an open and honest communicator, someone who is proactive and follows through on their word and has their investments best interest at heart.
For the first time landlords it’s a property manager who will treat their home as if it was their own and guide them through the leasing & management process, A manager who will be there to not only reassure them that their property is in good hands, but to show them how they can maximise their rental return and maintain a quality property.
As senior property manager and head of the Rental department, to ensure my team remain at the forefront of the industry we participle in weekly webinar training sessions with the country’s leading pm trainer- Darren Hunter, as well as attending fortnightly private training sessions with a quality consultant employed by CAV. The systems and procedures that are in place are to ensure the property manager’s day can be as manageable as possible, and their focus can be on exceptional customer service.
For me personally, I hope to continue to grow and oversee the Rental Department and ensure we are delivering the highest quality of service.
I want to ensure the experience every client or potential client has when they come to Raine and Horne, is a positive one. I want the level of service to be second to none across the board.
I see the vision that our Directors Mario & Robert have for Raine & Horne Brunswick -and I share that passion and drive with them. The support I receive from them keeps me motivated and pushing forward to help make Raine & Horne Brunswick the best it can be. My goal is to continue building a strong and united property management team, who are focused on delivering top level customer service and are also passionate about what they do-and I believe that stems from working in a positive, supportive environment.
Real Estate is such a fulfilling and satisfying career, and after 13 years in the industry my passion for real estate and property management continues to grow.
“ For close to two years now I've entrusted the Raine & Horne Brunswick team to manage some of my properties. In particular, my main point of contact has been with Kasey who joined the team not long into my property management agreements. From the start, Kasey has gone and beyond to deliver the exact type of service and communication that I'd imagine every landlord imagines they'd receive. She is prompt with follow-up, keeps her word and has never given me a reason to contact her for lack of information or communication. With professionals like Kasey on board, I won't be moving on in a hurry and would implore any unhappy property owner looking for a change to contact this office and speak with Kasey. ”