Living in the Redlands her whole life, Michelle has lived and breathed real estate for most of it. Getting into the property market at such a young age means she has an uncanny understanding of what you are going through, whether buying or selling.
In the last 20 years, Michelle has personally completed home renovations, 'spec homes', owned property in America, built and sold homes, and more recently, property development. She has been in and around the building and property development industries for decades.
Professionally, Michelle's background in customer service and sales means a pleasant and profitable experience for you. Being well informed and constantly updated will set your mind at ease and give you peace of mind knowing your property is in the right hands.
“ We've been shopping for a house under substantial pressure (five kids, tight deadline). We've been deceived, strung along, have wasted significant time and money, weren't followed up, and weren't updated with progress on contracts. Then there's Michelle. She not only did her job but went the extra mile. Her communication was regular, to the point, informative, relayed that she understood what we were after, and professional but warm. Jacqui and I knew that if we bought in Capalaba - or that area - we would give our business to you because of Michelle. We chose to buy in the Western suburbs and one of our biggest disappointments was that we couldn't give Michelle a sale. Here's the bottom line: Michelle has been fantastic! ”
“ My wife and I have just sold our property at Wellington Point in an astoundingly short period of time . We wish to thank Michelle West who, as Personal Assistant to Jan Goetze, was involved in the entire process and spent numerous hours working tirelessly to ensure that the end result was achieved with minimum effect on our daily lives. We lost count of the number of times she could be observed standing in front of our home patiently awaiting potential buyers . She was an absolute joy to deal with at all times - her beautiful manner combined with a most professional work ethic and constant patience in the face of our constant questions proved that she is a force to be reckoned with in the world of Real Estate . Thanks so much Michelle for all your assistance - you made everything so easy for my wife and I during what can be a difficult period. Thank goodness we dealt with Raine&Horne Cleveland! ”
“ I can honestly say that Michelle is much more than just a great real estate agent. We all really liked Michelle because she was genuinely a kind, trustworthy and warm-hearted person. One can easily tell that Michelle is very knowledgeable of the Brisbane housing market. That makes her advice to us always informative and constructive. We have had a wonderful experience with Michelle helping us on buying our first house in Brisbane. ”
“ Best real estate experience so far! That statement is made having both sold and bought a number of times in different states. Throughout the whole process, from presentation advice/appraisal onward, the advice and communication was spot on, as where the tips on reliable tradies to value ad to the property for the purpose of selling. The campaign strategy suggested ended up working well, with multiple offers within the first two weeks. Communication to us on circumstances of the people inspecting the house was prompt and that let us be happy to quickly accept an offer that we were confident was maximised. The help available continued through past settlement and didn't stop when the offer became unconditional. Very happy with the team at R&H and would recommend for sure. ”
“ We had a great experience with Michelle, she was very upfront, helpful, offered her assisstance and actually proved her helpfulness on more than one occasion. We are greatful to have had the pleasure to deal with a refreshingly friendly agent. ”
“ Easy and great experience. Michelle provide an outstanding service. Kept me appraised of the market with her local area knowledge whilst looking for properties to suit my requirements. In addition, Michelle she was very professional and provided good communications during the entire process. I would not hesitate to recommend her to any prospective buyers. Michelle was a pleasure to deal with and I believe would represent you well. ”
“ Michelle West is an excellent real estate agent, we highly recommend her Michelle West worked hard to achieve the outcome my mother and I needed. Her knowledge, experience and communication skills are first rate and Michelle went that extra mile for us. We were very happy with Michelle and feel she would be an asset for which ever real estate agency has the good sense to employ her. ”
“ Really Helpful The buying process was a little complicated and I was quite stressed but Michelle was great and allowed me to have access to the house so I could arrange for work to be done after settlement. Nothing was too much trouble. ”
“ Trouble free experience Amazing Agent always contactable would highly recommend we had a great experience. ”
“ Experienced Agent Thanks Jan and also Michelle for all your efforts and persistence with selling our home. Jan and Michelle could of easily given up after a long marketing program especially seeing we had given up and were getting ready to rent our beloved home, but thankfully they persisted with grace, and just like you would see in a telemovie, right at the death, they got our home sold after our last open house. It was a miracle. We can't thank you enough.....it was such a pleasure dealing with you both. ”
“ Personable, efficient, and conscientious Michelle is an incredible real estate agent! She was conscientious and reliable throughout the purchasing and settlement process, getting things done quickly and getting them done properly (no short cuts!). She was also kind, thoughtful, and knowledgeable, everything I could have hoped for as a first home buyer. Her communication is second to none. I would recommend Michelle to anyone in a heartbeat! ”
“ We were living in Victoria and trying to find a suitable home to buy in Brisbane's Redland's area. We were struggling a little as we didn't know Brisbane and we had a number of considerations to factor into the purchase. Once we met Michelle she made things a lot easier for us. Once we explained what we were looking for she kept in close contact and within a week or so found the perfect house for us. We found her to be upfront and helpful, genuine and courteous. We highly recommend her and the team from Raine & Horne Cleveland. ”
“ Choose the best!! How do you choose which agent to sell your property? Selling can be a difficult and stressful time and we were incredibly happy to have Michelle on our team. She was beyond all our expectations! Being professional, positive, patient, personable, we couldn't have asked for more. Highly recommended!!! ”
“ Professional Real Estate Agent at the best Over the last 30 years I have got to know and deal with lots of Real Estate agents. Most of them can be very pushy and are only interested in themselves in terms of quickly selling a property in order to obtain their commission and reach their sales KPA's. With regards to Michelle I found her to be very sociable to deal with and very understanding of my needs. She has excellent communication skills which is evident in the video presentation of the property that I purchased. She acted in a professional manner and kept me informed on any requirements of the contract. If I am in a position to sell I would definitely use her and would recommend her to other sellers. ”
“ Michelle is very helpful. She always follow up our requests as soon as she can, make this settlement smoothly. ”
“ Michelle's professionalism and thoughtfulness towards both the buyer and seller have set her apart from the other agents we have come into contact with. Thanks to Michelle we always felt we had all the information we needed and that nothing was too much trouble for her. We would definitely use Michelle again if the opportunity arose. ”
“ My experience with Raine & Horne Cleveland, and more particularly with, Michelle West, selling my home at Wellington Point far exceeded my expectations: indeed, in buying and selling five homes in 45 years this was by far the most professional and personally enjoyable experience I have had with a real estate agent. Michelle has a lovely warm personality, is absolutely professional, knowledgeable, and her care and attention during the process was outstanding. From the start of the process to the end, and even after settlement, Michelle has been prompt in communicating comprehensive updates following private inspections, open homes, and advising immediately the contract was unconditional. Although the first contract did not become unconditional, within 24 hours Michelle had secured another contract, and at a better sale price. Michelle was able to achieve a better than expected outcome and her understanding and empathy for my circumstances was an unexpected bonus. I would unreservedly recommend Michelle to anyone looking for a real estate agent in Redlands area, whether you are buying or selling, and I wish her every success for the future. ”
“ Helpful & attentive! Michelle was the real estate agent for the property I purchased. She was very committed and even though I wasn't paying her commission was in constant contact with me to let me know how things were going on the seller's end and to keep the process owing smoothly. I was very impressed with her attention to detail and the effort she put in to the sale. I have absolutely no hesitation in recommending Michelle as the agent to choose. ”
“ "Thanks to Michelle West and the team at Raine & Horne" We met Michelle at the property viewing for the house we bought and liked her so much we asked her to sell our house for us too. She is instantly likable, very friendly and approachable, and extremely hardworking. We had never sold a house before and Michelle was very patient with us and walked us through the process step by step. No question was too difficult or too silly. She was readily at hand and quick to respond with information. We were thoroughly kept up to date with enquiries on our property and reports were sent to us after every open home. We had a contract on our property within 3 weeks of it being on the market. As we bought and sold with Michelle, she helped us negotiate same date settlement and kept all parties happy and informed. We would wholeheartedly recommend Michelle. She is very professional, an excellent communicator and got the job done quickly. ”
“ Michelle West THE BEST Michelle was a bright , happy personality who was ALWAYS obliging, helpful and RELIABLE NOTHING SEEMS TO BE TOO MUCH TROUBLE for her to comply with my frequent visits to villa before sale to let tradesmen in for quotes to work to be done on purchasing villa ”