About your Concierge...

Concierge is a great tool where tenants are able to ask hundreds of questions about their tenancy, rent, maintenance requests, rights, a wide variety of policies and information about their property manager.

Google assist is always ready to help. Best of all, at the end of the conversation, Property Realm will notify the property manager via email with the conversation log included. Realm notifies your property manager of any action they need to take and all of the data is entered into our property management system.

As tenants you will be able to have all the information you need in a fraction of the time, 24 hours a day 7 days a week on your mobile device in a natural and very easy way.

What can you do...?

You can interact with Concierge in may different ways including.

A Google Home or Mini, Website forms, Concierge Chat or Texting with your Concierge Mobile number.


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"When is my rent due?"

"How much do I owe?"

"Is my rent up to date?"

"How much bond did I pay?"

"How can I get my bond back?"

"My clothes line is broken"

"I need some steps fixed"

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"When does my lease expire?"

"When can I give notice?"

"I have a burst pipe"

"I have an electrical emergency"

"My toilet is overflowing"

"Can I get my rental ledger?"

"I need to prove my rental history"

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"Can i get a number for a Plumber?"

"I have a water leak"

"My toilet is always running"

"Can you leave a message for my property manager?"

"When is my next inspection?"

"Can you leave a message for my property manager?"

… or SMS your question to: 0488849655 and get instant answers to your phone!