Double Bay / Bondi Beach Blog

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Covid-19

In these uncertain times, we wanted to keep you informed about what we are doing at Raine & Horne Double Bay/Bondi Beach to protect our clients and staff’s health and wellbeing.

As the situation around coronavirus (COVID-19) continues to evolve, we are doing everything we can to ensure that we take measures to mitigate the spread of the virus to ensure the safety of our clients, particularly the elderly and immunocompromised.

We have implemented the following procedures to reassure clients and consumers that we are simply following best-practice precautionary measures in actively providing a clean and safe environment for our staff and clients.

Advertised open homes have been cancelled.

During private appointments:

  • Social distancing regulations will be followed. One buyer or couple to go through the property at a time
  • Those who are feeling unwell may not enter the open home
  • Those who have been overseas or in close contact with a confirmed case of COVID-19 in the last 14 days may not enter
  • If an attendee has been diagnosed with COVID-19 within 14 days of attending an open home they must contact the Sales Agent immediately
  • Attendees will be asked not to touch anything within the property
  • Attendees will be registered so that they may be contacted if need be.
  • Attendees will be asked to sanitise their hands before entering the property
  • Staff will open internal and external doors before the open home commences, to minimise the risk of transmission via door handles and our staff will wash hands and sanitise a- frames, flags and digital devices between open home
  • Staff will wipe down benchtops, door and cupboard handles at the conclusion of the open home
  • Staff will sanitise their hands before and after each open home

At our offices:

  • Our Bondi Beach office remains open for business however we have temporarily closed our front door. All meetings will need to be conducted by appointment and adhere to social distancing regulations  
  • Our Double Bay office is open Hand sanitisers and/or disinfectant wipes available for use by everyone
  • Our offices will be cleaned daily by professional cleaners using high grade disinfectant

Our auctions:

Our auctions will be held on an online platform Auction Now.  In accordance with new regulations, we will not congregate at a specified location.  You will have the ability to see the auctioneer on your device, bid online and sign contracts digitally. 

Routine inspections for our property management department have been suspended until further notice.

We want to reassure you that we remain open for business and our team at Raine & Horne Double Bay/Bondi Beach are accessible and ready to assist you.

Our commitment to client service will remain unchanged! We look forward to continuing and provide our customers with ongoing great service and excellent outcomes in the weeks and months ahead during these uncertain times.

- Updated Wednesday 25 March

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