Double Bay / Bondi Beach Blog

2302.full

Covid-19

In these uncertain times, we wanted to keep you informed about what we are doing at Raine & Horne Double Bay/Bondi Beach to protect our clients and staff’s health and wellbeing.

As the restrictions begin to ease, we will continue to take measures to mitigate the spread of the virus to ensure the safety of our clients, particularly the elderly and immunocompromised.

We will continue the following procedures to reassure clients and consumers that we are simply following best-practice precautionary measures in actively providing a clean and safe environment for our staff and clients.

During open homes and private appointments:

  • Social distancing regulations will be followed. This may mean that we ask you to briefly wait at the door until somebody leaves before we let anybody else in.  This will ensure we are meeting the 1 person per 4sqm regulation.
  • Those who are feeling unwell may not enter the open home
  • Those who have been overseas or in close contact with a confirmed case of COVID-19 in the last 14 days may not enter
  • If an attendee has been diagnosed with COVID-19 within 14 days of attending an open home they must contact the Sales Agent immediately
  • Attendees will be asked not to touch anything within the property
  • Attendees will be registered so that they may be contacted if need be.
  • Attendees will be asked to sanitise their hands before entering the property
  • Staff will open internal and external doors before the open home commences, to minimise the risk of transmission via door handles and our staff will wash hands and sanitise a- frames, flags and digital devices between open home
  • Staff will wipe down benchtops, door and cupboard handles at the conclusion of the open home
  • Staff will sanitise their hands before and after each open home

At our offices:

  • Our Bondi Beach office remains open for business however we have temporarily closed our front door. All meetings will need to be conducted by appointment and adhere to social distancing regulations  
  • Our Double Bay office closed
  • Our offices will be cleaned daily by professional cleaners using high grade disinfectant

Our auctions:

When on-site, we will attempt to hold these outdoors, weather permitting.  We will follow social distancing regulations. Auctions will still be live-streamed on AuctionNow so if buyers still prefer to bid online and not be present.

When in-rooms at Domain Auction House, only vendors, registered bidders & essential administration staff will be permitted to attend.  Social distancing and 1 per 4sqm regulations will be adhered to.  Auctions will still be live-streamed on AuctionNow so if buyers still prefer to bid online and not be present.  Contracts can also still be digitally exchanged when all parties are present.

Our commitment to client service will remain unchanged! We look forward to continuing and provide our customers with ongoing great service and excellent outcomes in the weeks and months ahead during these uncertain times.

- Updated Tuesday 5 May

< Back