I just wanted to send this email to you regarding Kelly McKay, we’ve just brought a house at 69 Duke Street Forestville and Kelly was our sales consultant.
Kelly has a great attitude and she is very good at her job, she was always happy to answer any of my questions and she always returned my phone calls the same day, Kelly has to be the best Real Estate agent I have ever dealt with and we will be using Kelly again for our next investment property.
She is always happy and always had a smile on her face, she worked on a Wednesday night, at 6.30pm to meet with us at the Pre-inspection date and she did this with no hesitation, she really fitted in with our time schedule.
We really appreciated the bottle of Moet that Kelly and Raine & Horne gave us, we have not opened it yet as you know that moving house is stressful enough without having a sore head the next day, but I will enjoy that first glass of Moet very soon.
Sam I just felt you should know that Kelly was fantastic at her job and she looks like she enjoys doing her job, she really helped us move into our new house stress free.
I thank you, Kelly and Raine & Horne for everything.
When we came to see you (Kelly and Sam) we had no idea really what to do having not sold a house for 20 years. We were somewhat stressed, we knew the market wasn't great and we didn't want unrealistic expectations so appreciated your frank and honest appraisal of the market (and the house) and what we would be looking at.
We would like to thank you for making the entire process a less stressful experience for us. You showed commitment and ongoing confidence that the house would sell. You kept us up to date each week with what was happening, who was coming through and the comments that were being made about the house.
You did not push us into making any changes but gave us valuable advice and insight that allowed us to make the informed decisions right up until the house was sold.
Your integrity shone through in all our dealings and we thank you for giving us outstanding professional service.
Trust and integrity are vital, it shone through, and we therefore have absolutely no hesitation in recommending Raine and Horne Forestville to any potential client.
Peter and Louise Scope
Dear Kelly and Sam,
If everything in life could go as smoothly as the sale of my house, lots of stress would be avoided! You were recommended to me and I will make sure to keep passing the message. It was easy, pain free and the end result met my expectation! Thank you for everything.
Anges Le Gall
I would like to express my appreciation in (Kelly) your professionalism in handling the sale of my property.
This was the first time I was the vendor and your clear and concise explanation of the process was really appreciated and your professionalism was apparent and you are a credit to Raine and Horne.
Your promptness in organising the photo shoot and the quality of the photos represented my unit in a most favourable way. The advertising in the Manly Daily as well as the online presence, I am sure, contributed in the quality of people that visited my apartment and I do appreciate your continued follow up with everyone that went through the apartment. The consequent follow up emails and texts kept me informed at every step and the recommendation of the legal representation was most helpful and I have found that this has also made the process very seamless and stress free.
Thank you again and I have and will continue to recommend you and your services.
Kelly you were pleasant to deal with from the outset. We needed a fast sale and their sound knowledge of the area and organised approach ensured that the property was on the market and looking great in no time. They set realistic price expectations (that were reached) and kept us abreast of offers and progress. Natalie and Kelly offered relevant advice without being pushy, which made for a seamless negotiation and sale. We would have no hesitation in recommending Natalie and Kelly to friends or anyone interested in selling their property.
John and Rochelle Snook
When we decided to sell our house we consulted a few real estate agents.
We chose Raine and Horne because Kelly showed a genuine interest in us and the sale of our property. Kelly was very attentive throughout the process without being intrusive and her manner was honest, professional, and discreet. Kelly was always available when needed and kept prompt and open lines of communication.
We were also impressed with the marketing package and materials offered by Raine and Horne compared to other agents which definitely contributed to the quick sale of our house.
Buying and selling a house is a stressful and emotional task. Kelly helped make the whole process as stress-free and straightforward as possible.
Stuart Cadzow and Roslyn Harrison