Just a brief note to let you know how pleased Anne and I have been with the professionalism of Raine & Horne Forestville.
From our initial meeting with Sam and Melinda to the regular and efficient contact from Melinda at every step of the way, it was clear to me we had made the right choice in a Agent. My late Father, whose Frenchs Forest house you sold all those years ago, suggested I contact you first when the time came. It was good advice. The process was easy for us and each step explained well.
Thank you and, in particular, Melinda for the effort to sell the property at a difficult time for our family. The understanding shown by Melinda was appreciated.
Good luck in the future to you both.
Sincerely Mark Hurt
Sam and Melinda
My thanks to both of you for your advice and support over this whole process over the past few weeks. I feel we have achieved a very good result and I feel that it is a fair price for my house. Michael and I found you believable and honest in your estimates and you kept our feet on the ground when making our decisions.
All in all a very satisfactory result, thankyou very much.
Thank you for your sincere professionalism in regards to the sale of my parents family home in St Ives. Your initial feedback on home improvements to ready the estate for the best sale price was tactfully given and appreciated.
After living in the home for many years prior, I no longer was able to comment on a first impression and I truly believe that if I had not actioned your suggestions, the sale price achieved may not have been reached.
It is also poignant for me to point out that in addition to the upfront and detailed communication received from your team at all times throughout the campaign, it should be recognised that it is your honest and frank approach with a “real” personality that lead me to choose Raine and Horne and would choose you again if in need in the future. The sale of this estate was an emotional one, and you handled me with care. Thank you.
Kind regards Tracy Hart
Melinda and Sam were a delight to work with. Their knowledge of the Killarney Heights/Forestville market is second to none and their advice at all points through the sale process gave us confidence in the decisions we made. They demonstrated both a clear understanding of what was important to us and of the market. We knew we were in good hands.
We would not hesitate to recommend Melinda and Sam as a great team to sell your property.
Jeanette & Angus Rae
Mel, Sam and the Team,
Shawn and I are very pleased with the sale of our house 173 Starkey Street. We just wanted to thank you for all your effort from initial consultations and later on throughout the campaign and how you made us feel comfortable with your approach, attitude and professionalism. There was no pressure but at the same time we did appreciate the straight talk.
We’d be happy to recommend your agency to our friends.
Regards, The Rouhanis
We were very impressed and satisfied with Melinda's service and professionalism in the sale of our parent's property in Forestville. From the beginning we appreciated her friendly approach and her diligent followup resulted in us giving the listing to Raine and Horne Forestville.
After this her advice on the different options to the sale was great and she managed the whole inspection and auction process very well. Our expectations were managed appropriately in the current market. She and Sam work very well together and it was all up a positive experience for our family.
"My husband and I sold our house in Bentley Avenue, Forestville in May this year. We had done an auction previously but this time was different. Sam, Mel and the team made it all seem really smooth sailing.
The professionalism during the whole process was second to none.
Giving us time to make decisions without the pressure that can come with a relatively quick marketing plan. We had record amounts of people through our home because of the networking that Raine and Horne have achieved with experience. The Auctioneer was professional and just amazing.
We were so happy with the result on the day and thank Sam and Mel personally for looking after our family through this anxious time."
"Recently, my brother and I finally placed our family home on the market. It had been in the family for over 47 years. We wanted to make sure we chose the right agency for the job, so we interviewed a couple of local agents and chose Raine & Horne, Forestville.
Why Raine & Horne? Firstly, I felt comfortable with both Melinda Dunn and Sam Pfafflin. When I asked questions, they gave me honest and direct answers. They listened to both my brother and myself and acted professionally and discretely at all times. Melinda kept us informed after each inspection with feedback and was always accessible if I had any queries. They were accurate with their estimation of an achievable result and our home sold after only three open inspections.
I found both Melinda and Sam to be polite, personable and approachable at all hours of the day. I would not hesitate to recommend them to future vendors."
"We would like to place on record our appreciation for a job well done to the RH team led by Sam and Mel. The team approach was just what we wanted (and noticeable in their sales pitch to get the listing) and all aspects of our sale were handled extremely well. We highly recommend them."
Ken and Barbara O’Brien
Two weeks!! Incredible!!
"We never thought selling could have been made any easier and with the peace of mind and customer service ethic displayed by Melinda and Sam we felt comfortable throughout the whole process.
We would highly recommend Raine & Horne Forestville to anyone looking to sell their house."
Anthony and Elizabeth Koudsy
"Dear Sam and Mel, Thank you so much for all your work with the sale of Mum’s home. You have handled everything with such compassion and care and it has been greatly appreciated. I wish you all the best."
"Dear Melinda, I am writing to express appreciation from Jan and me for your commendable efforts in the marketing and successful sale of our five bedroom, two storey home in Kinsdale Close, Killarney Heights.
Given that only two of the three planned half-hour open house dates were required to attract offers in excess of the guide, meant we were able to proceed to a prompt settlement. We are now settling into our new surroundings and reflecting on how you helped our relocation proceed so smoothly."
"Thank you so much, Melinda, in helping me sell my home, Unit 3, 98 Starkey Street, Killarney Heights. Selling a home can be a difficult time, what with balancing big financial decisions and the emotional roller coaster ride of a family home full of fond and personal memories tucked around every corner. How is one to let go?
Your professionalism, organisational skills, attention to detail and your personable but direct communication, helped make the process run so smoothly relieving the stress that can be associated with selling a home.
Although I have moved to another suburb, I would not hesitate in contacting you to help me find a home again in the area, if I decided to return.
Many thanks once again to you and your colleagues at Raine and Horne, Forestville.
All the best for the future."
"Thank you again for helping me with the sale of my house. I am impressed with what Sam, yourself and your Team have done. I will definitely tell all my friends who are planning to sell to contact you.
Great job and Well Done!"
"As I mentioned to you at our initial meeting, I knew immediately that you and Sam were the right team to sell our house. You both showed such professionalism from that first meeting right throughout the entire process.
You set up an effective marketing campaign, which brought a wide range of prospective buyers through the house, and this led swiftly to a sale. This was done through an honest and fair liaison with the interested parties, which in turn achieved a sale price that exceeded our expectations.
"We want to thank you Sam and your Sales Consultant, Melinda Dunn, for the excellent result you achieved in the sale of our home at Killarney Heights.
At all times we were impressed with the professionalism and meticulous care you showed in the sale process. It is naturally a time of some tension and trepidation when one sells one’s home of 43 years, but the whole exercise went smoothly we were pleased that we had chosen a real estate agent upon whom we could rely to act in our interests and provide the best advice possible.
Communication with you and your staff was pleasant and responses readily available. Our messages were always replayed quickly and reliably.
The office presented well and was welcoming.
We have pleasure in recommending Mr Pfafflin and Ms Dunn to our friends and to others seeking the best possible outcome regarding their property."
Irene and Paul Berger
"Sam and Melinda from Raine and Horne have made what could have been an extremely stressful experience, simple, straightforward and pain free. They came in, assessed our situation, provided a clear strategy and got straight to work.
There was no pressure to choose Raine and Horne, no heavy handed sales pitch, no over the top assurances or guarantees, just a quiet confidence. They made me feel like they were on our side, they were professional and calm. They are confident in their style and approach and that gave me confidence. I handed it over to them and the house was under contract and sold within 2 weeks.
"Having to sell our Mother’s home was a sad wrench for us but the assistance of Melinda and Sam of Raine and Horne, Forestville made a difficult task a great deal easier. They accurately estimated the price we would get, advised us on presentation and handled big things, like the sale, and small things, like an electrical repair with equal efficiency.
My sisters and I would highly recommend Melinda and Sam for their tireless professionalism as well as their very pleasant way of dealing with inexperienced sellers."
Lindsay Hartley, Helen King and Alison Moore
"Thanks for your professional guidance and personal approach to the sale of our home. We were very impressed with your excellent knowledge of the realty market, your sound advice and your ability as a team to execute on your proposal within a short time frame. All of which resulted in a very positive outcome.
Both your commitment, enthusiasm and genuine interest gave us peace of mind from day one right throughout.
We would highly recommend Sam, Melinda and the team at Raine & Horne Forestville."
Allan and Tania
"After extensively researching multiple real estate agencies in the Forest area, we opted to go with Raine and Horne. From day one, Mel and Sam inspired confidence and impressed us with their knowledge, high attention to detail and prompt follow through with prospective buyers. They went above and beyond the call of duty on several occasions. One example is ensuring our property was presented at is best when they opened the house for inspection while we were overseas. Another example was how Mel proactively secured valuable editorial in the Manly Daily. The outcome of their hard work was that we sold our property quickly, with minimum effort on our part and at a price that exceeded our expectations. Raine and Horne's reputation in this area is richly deserved and we would not hesitate to use their services again or to recommend them to our friends."
Mhairi and Steve Holway
"On behalf of my family I wanted to thank you for the excellent job you and your agency did in the sale of our property at 20 Forestville Ave, Forestville. You both showed incredible professionalism, honesty and candour during the whole process.
Melinda, your organisational, planning and commitment to task skills are exceptional and I knew I could rely on you following up and delivering against everything you committed to, which you did without question.
You both made what can be quite a stressful process amazingly simple, straightforward and rewarding for all. Your management of the large number of people we had through our property and the associated advice provided to us was both sound and very much appreciated. This only comes from an extensive amount of experience in the industry.
I really enjoyed working with both of you and all the staff at Raine & Horne Forestville. I have no hesitation in highly recommending you to other prospective clients."
"Melinda, Sam and the Team at Raine & Horne Forestville, were the perfect choice when it came time to sell our property. From the first time we contacted the team until we decided to sell, Sam provided us with his honest and professional opinion and expectation on the property, so once the property went on the market the team were able to drive interest, determine the best market value, potential buyers and finally close the deal in 3 weeks.
I would not hesitate to recommend Raine & Horne Forestville."
"I would like to thank Sam Pfafflin and Melinda Dunn for selling my house, I found them efficient and professional. Not having sold a house before, I was a complete novice and they took time to explain the whole process which made it less stressful for me.
Being an older house they did not suggest I try to update and make any alterations. The photo shoot was very professional and the photos that appeared in the Manly Daily and the internet presented the house in a favourable way.
I was very happy with the sale result which was achieved in 3 days of being on the market, and above the asking price.
I would not hesitate to recommend Raine&Horne Forestville to anyone selecting an Agent to sell their property."
"We are more than happy to attest that Raine and Horne Forestville, and especially you personally, were absolutely diligent and professional in the level of service and efficiency you demonstrated in bringing our sale to a successful conclusion. The quick sale is ample evidence of that. I would unreservedly recommend Raine and Horne Forestville, and you personally, to any prospective client. I am happy to expand on that verbally to any prospective client if you think that would be helpful.
Please pass on our best wishes to Sam. He was unfailingly helpful and efficient in achieving a mutually satisfactory result."
"When I decided to down size, and sell my house after 44 years. I invited four different Real Estate Agents, to my home to give me an idea and advise me of what my house would be worth in the current market.
Melinda from Raine & Horne was the only agent who showed enthusiasm with positive feed back. The speed and professionalism in co-ordinating everything to brochure production was very quick and efficient.
This resulted in a good price and hassle free sale.
I highly recommend all of Raine & Horne staff especially Melinda and Sam for their help every step of the way."