Sue O'Brien - Testimonials

2nd October 2014

RE: Sale of 4/39 Eurobin Avenue, Manly

I was thrilled to work with Susie and her team when selling my apartment in Eurobin Ave. Susie offered sound advice, styling tips and managed to have the place sold within three weeks. I was thrilled with the price that she was able to achieve as it went in excess of my initial thoughts.

Susie was a delight to work with and I am delighted to recommend her to other vendors.

Ms. Clare Pearce


24th September 2014

RE: Sale of 47 William Street, North Manly

Dear Susie,

Annette and I would like to thank you from the bottom of our hearts for the tremendous result you achieved in the sale of Annette’s mothers home at 47 William Street, Nth Manly.

The extra money you achieved in the sale price will add measurably to the comfort of Phyllis will now enjoy in her twilight years at Elizabeth Jenkins Place.

Your professionalism, your hard work, your sales skills and through commitment to the task was highly commendable.

We sincerely hope and trust the James family enjoy living in “number 47” and derive as much pleasure and enjoyment as Phyllis did in the “55 happy years” she lived there.

Rest assured, when our time comes to move house, we will come knocking on your door to repeat your “incomparable effort” once again.

"Our sincerest thanks once again Susie.”

Warmest Regards,

Annette & Roy Shepherd


September 2013

RE: Sale of Arnhem Road

Last weekend I sold my home, 15 Arnhem Road through Raine and Horne Manly, with Sue O’Brien as my representative.

During the process of selecting a Real Estate agent I discussed the sale with three agents – one of whom I had successfully worked with previously, so to be honest at the outset I had pretty much made my selection. On meeting Sue, as well as agreeing with the property valuation and proposed marketing strategy, I was impressed with her professionalism and confidence that we would achieve a sale at what was an ambitious price for the area. From the outset Sue demonstrated her thoroughness and attention to detail, picking up on a couple of potential issues that had been overlooked by other agents. In the end it was an easy decision to choose Sue, and the team at Raine & Horne, to handle my property sale.  

Throughout the sales process I never once had reason to doubt my decision to work with Sue. Professional and hard working, Sue was a pleasure to work with; throughout the marketing campaign I was kept informed of progress and prior to last weekend’s auction was given a clear, and accurate, briefing on the process and likely outcome. Sue is a good communicator with a warm and friendly personality; however she also possesses the tenacity to negotiate successfully to secure an optimal sale price.

My selection of Sue, and Raine and Horne, to market and sell my property was fully justified and for anyone looking to sell real estate in the area I would have no hesitation in recommending Sue to them.

Phil Gallant


26 July 2013

RE: Susie O'Brien

Dear Marlena,

It is with pleasure and gratitude that we share comments on our experience with Susie O'Brien in the listing and sale of our apartment at Fairy Bower Road, Manly. While we have brought and sold a number of houses, we have never before encountered such a level of excellence.

The experience at each phase of the sales effort was superior, such as innovative efforts in developing prospects, useful insights on pre-listing property styling, effective showings and proactive facilitation during the sale negotiations. All of these tasks, whether business-related or interpersonal, were accomplished with a noticeable degree of competence, humility and the highest integrity.

We highly recommend Susie O'Brien and all of the staff at Raine&Horne Manly for all real estate needs.


Wesley Smith


July 2013

RE: Sale of 16/30 Moore Road, Freshwater

First I would like to thank you for the effort you put into selling my unit and achieving the best price I could possibly have hoped for.                                                                                                        

Secondly I would like to recommend you to any prospective vendors who also would like to achieve the above.

Your service was always the best.

I was always kept well informed on the number of clients who showed interested and on any offers that were made.

The suggestions you made re improvements and styling were a tremendous help, and you personally were always very professional and easy to deal with.

So again thank you and I wish you all the best in the future.                                                           

Yours Faithfully,       


0410 524 224


June 2013


We engaged Sue O’Brien to sell our company title apartment in Fairlight after careful consideration of a range of agents in the area, including the sales team of the agency that had managed the leasing of our property.  We chose Sue over the other agents we considered because of:

her many years of experience in selling property in the area;
her extensive experience in selling company title properties and clear understanding of the complexities of company title sales;
her frank and pragmatic assessment of the possibilities for the sale of our property in a difficult market; and
her preparedness to be flexible and to work closely with us in devising a sales and marketing package that was suited to our circumstances.
We were extremely impressed with Sue’s professionalism, diligence and friendliness throughout the sale process.  Sue:

referred us to a local solicitor specialising in company title sales who in turn provided excellent service in the preparation of the sale contract and facilitating settlement;
was in regular phone and email contact to discuss the marketing, inspection and offers on our property;
provided helpful suggestions about presentation of our property for marketing and inspection and even arranged last-minute cleaning of the property when our own leasing agent was unable to do so;
established an excellent rapport with the tenants of our property, which helped ensure it was well presented for inspection;
provided a full brief after each inspection of the property; and
worked extremely hard in very difficult market conditions to secure an excellent offer on our property which was well above our expectations.
We were delighted with the result Sue achieved for us, and have no hesitation in recommending her as a highly skilled, effective, dedicated and trustworthy sales agent.


Hugh and Megan Watson


26 May 2013

RE: Sue O'Brien

My wife and I met Sue as she placed a Sold sign over a unit we were interested in at Fairlight. After discussing the situation, it became obvious to us that Sue was far more than your average R/E sales person.

We took note of how she really enjoyed the sales challenge, was highly professional in both look and manner and displayed a genuine interest to understand our goals and drivers behind our decision to downsize our home.

From the chance meeting we arranged a review at our 3BR 2.5 Bath 2 car large landscaped yard in the heart of Balgowlah

We had done our own research in the local market on what we believed was achievable in sales price and what we would spend to purchase. Sue noted all our ideas and than gave us a detailed overview of local sales and places to view as comparative pricing achieved.

Because of our faith in Sue we agreed to give sole agency for 3 months.

It began over the xmas period which was not ideal due to holiday hustle & bussel

Sue structured open houses at good times every week-end from day 1 followed by immediate feedback to us on comments and offers.  We came to realize after 8 weeks into selling program that our initial wish selling price was unrealistic and if we were to make our move we had to meet with Sue and consider her strategy over the last month of program.

Right through this difficult period for us Sue kept us positive about the way forward and sure enough found our buyer through her research portfolio of clients. We were happy with the price achieved and through valuable advice again from Sue we have purchased a Unit in the same market and we are thrilled with the move and with Sue’s help achieved our original goals to downsize and reduce Mortgage.

We strongly recommend Sue O’Brien to anyone buying or selling a property

Mike & Kerrie Elliott


May 2013


Dear Sue,

I would like to take this opportunity to thank you for a brilliant job done getting me 'top dollar' for my home at 52a Consul Road, Brookvale. Your down to earth manor and friendly persona made it all seem so easy at a very stressful time in my life - of course only having the house on the market for ten days and getting $50,000 above the asking price helped!

You always conducted yourself with confidence and professionalism which is probably why you are so good at what you do.

I would have no problems in recommending you to future vendors.

Thank you again.


Paula Lind
m 0415 38044 613


31 January 2013


Dear Sue,

I just wanted to take this opportunity to thank you for doing such a fantastic job in selling my unit in Balgowlah.

By ensuring the property exchanged prior to Christmas, having only just listed it a week or so prior, I was able to have a settlement in the first week of February, avoiding the property sitting vacant during a campaign in the New Year and during the settlement period, saving me substantial holding costs.

Most importantly, you negotiated a great price, which reflected a 9% premium over the price achieved for a nearly identical unit next door, which exchanged approximately six weeks earlier, which saw an extra $56,000 for me. This was achieved with minimal cost on marketing, as you had two motivated buyers on your database that were ready to act quickly.

Working in the property industry myself, I appreciate the difference between an average agent and someone who really knows their market and has the skill set and ability to achieve a great result and that’s clearly what happened with this sale. I would have no hesitation in recommending you to anyone looking to sell their property in the area.

Yours sincerely,

Artie Kalpidis|Partner
Link Property Services
p 02 8338 8053 | m 0403 383 333


November 2012


To whom it may concern,

I met Sue as I assisted my dear cousin make some major rearrangements to her life to accommodate her changing circumstances. Sue was strongly recommended to me by a reputable firm and from the preliminary interview there was no doubt that she would be the best person to put the property to the market. A consummate and experienced professional her research was strikingly thorough; she clearly articulated her views and displayed great understanding of how the market operates.

As the sale proceeded I noticed how much she really enjoys her work. She always looks terrific and possesses a great ability to relate to people from different walks of life. She has obviously attracted a good network of fine colleagues around her. Her communications in various mediums are prompt, detailed and precise. I was impressed with Sue's capacity to listen to the subtlest remarks while being able to act quickly and decisively when necessary. My cousin also appreciated this greatly and was very happy with the result; indeed the property achieved a much better outcome than either of the other agencies had suggested in their price guides.

I've also been looking to purchase property in the area and have sought Sue's guidance on several different issues. She has offered me great assistance with the same application and enthusiasm and has been the most positive informative influence in the whole process.

The sale and purchase of property are important matters. Sue is highly professional and acts with fine ethical sensibilities. We are so fortunate to have her as our agent.

Peter Cameron



August 2012

RE: 33/69 Addison Road, Manly

My husband and I recently sold our Manly investment unit in Addison Road through Raine and Horne, Manly with our representative being Sue O'Brien.

Sue was keen and confident from the start and was very knowledgeable on the local market.

She worked hard and kept us constantly informed on the progress.

She was also very professional, helpful and friendly.

For anyone looking to sell real estate in the Manly area, I would be only too happy to recommend Sue to them.

From two happy clients.

John and Maggie Mence.


July 2012

To whom it may concern,

“As owners of a portfolio of investment properties we have dealt with many different agents over the years on many different levels.

We decided to sell some of our properties and were looking for the right agent to do the job for us.

We were referred to Sue O’Brien from someone who had previously been in the industry for a long time and who felt Sue was an experienced agent, who is trustworthy, highly skilled in negotiation and who “gets great results with minimal fuss”.

During our dealings with Sue O’Brien she has proven herself to be honest, professional and most reliable.

Very swift on follow-up after each viewing and gave us bonafide & frank feedback, assisting us in understanding and attaining a real ‘feel’ for the current tough market conditions.

Sue has a very good record with us in achieving sales at agreed valuations and has always gone above and beyond the call of duty as far as getting us the best price possible.

We have no hesitation in recommending Sue whether buying or selling property.”

Mr J & Mrs P Lightfoot
0417 650346


12 May 2012

Re: Sale of 2/12 Fairlight Road

Hi Sue,

We exchanged yesterday afternoon (3 days after our offer was accepted).

This is to let you know we appreciate the great job you did not only in the sale of this property to us but also for the manner in which you handled the various other properties we looked at through your agency.

We have just had a very, very bad experience with sales agents of McGrath Manly in the previous week, so your professionalism, rapid answers to our enquiries and overall handling of the sale was very impressive. I was rather impressed with your continual follow up of events after the offer was accepted, never intrusive, however always offering assistance. As an investor, I am used to receiving threatening and bullying emails/phone calls from sales agents once offers are made pressuring me to hurry up and sign and the like. The McGrath Manly agents could certainly learn a thing of two from you. We walked away from two good properties from that agency (which were for a much lesser price than 2/12 Fairlight Road). it certainly shows what a good and professional sales etiquette and conduct can do to keep a buyer.

So well done and keep up the good work. As they say one tends to come back to a good thing, so it is more than likely we will come back to your when we buy/sell again in Manly.





To whom it may concern,

I decided to ask Susie O'Brien of Raine & Horne Manly & Freshwater to list my investment property for sale, as she was recommended to me after she had previously sold a property for my parents for an excellent price and they were both extremely impressed with her service, tenacity and most importantly the way she went about it.

Despite the nervous times and the market being very slow and also my tenant not being able to present the property at its best, Susie was able to find a number of interested buyers who eventually made offers.

Susie was then able to use her superior negotiation skills to push those offers up which resulted in a price that exceeded all of my expectations.

Even after I accepted an offer I felt happy with, Susie still went back to the buyers to see if she could get me more, which was way above and beyond the call of duty and in my experience, unusual for most real estate agents.

It proved to me that she was working for the seller and not the buyer!

The marketing strategy she recommended, presentation tips and her ability to keep the tenant on side for access plus constant feedback and updates all combined to make what I thought would be a daunting process, a smooth and stress free experience to my relief.

I would highly recommend Susie to anyone who needs a good, honest successful agent!

Yours faithfully,
Cassie Minks
0420 304 166


December 2011


To whom it may concern,

I engaged Sue O’Brien to sell my apartment after remembering her when I was looking to buy in the Manly area over 10 years ago. At the time she didn’t have the listing of the property I purchased however I thought if I were to sell, Sue would be the person I would list the property with.

True to form, my instincts were correct, Sue was definitely the right person for the job. Sues marketing campaign demonstrated her knowledge of the Manly area and understanding of what buyers are looking for, given the current economic/market conditions. Sue’s genuine honest approach and well honed negotiation skills along with her constant professional manner and feedback made the process seamless.

I was so happy and confident in her approach and ability I as even recommending her to others prior to the sale of my property.

The result I received from the sale of my property was proof that Sue definitely goes the extra mile to achieve results and I would not hesitate to recommend her to anyone thinking of selling.

Julieanne Worrell


SOLD - 9/80 Darley Road, Manly




19 May 2011

To whom it may concern,

I appointed Sue to sell my investment property in Manly recently.

She achieved a very satisfactory outcome for me because of her:

Most accurate appraisal of what the property should sell for

Sound suggestions for the preparation of the property for inspection

Constant communication with me about the progress of the sale process by email and telephone

I have a very high regard for her as a real estate agent and highly recommend her to anyone interested in dealing with real estate sales or purchases.

Yours Truly,
Young Hi Barnard


17 August 2011

To whom it may concern,

I have known Sue O’Brien for about 5 years through one of my good friends. She was recommended to me as a good real estate agent. When I needed to sell my first flat about 3.5 years ago I thought I would give it a go as I did not know anyone else anyway. She managed to sell the property within 3 weeks in a dying market for a great price.

There are many reasons why it is pleasant to deal with her. She is very professional and knowledgeable with excellent negotiation skills. She proposes alternative solutions but you never feel pressured to do it anyway. She advises the best way but lets you make the decision without any pressure. You will receive feedback after every inspection by phone and in writing and she is available for any advice at any time even after hours and on Sundays (sorry Sue)!

Anyway, we (my wife and I) were so satisfied with her performance that she went on to sell another 2 properties for us. The last one sold a month ago. She always got a quick sale and a great price within a difficult market.

Interesting thing is that just in my circle of friends she has sold probably around 15 properties which proves that she receives many referrals and returning clients.

Obviously I would recommend her to anyone needing to sell a house as you will not be disappointed. You might already know who will be selling for me next time.

Best Wishes,
Lubos Spatina


13 August 2011

I first met Sue 10 years ago when I purchased a dilapidated, neglected old Federation house in Fairlight. All my family told me I was mad and that it was too much work! Although I had renovated quite a few properties previously, this one was the largest project by far and I relished the challenge. It was a large risk and I had a property to sell quickly which Sue valued and sold in record time. During this time Sue was always confident, enthusiastic and passionate about the sale which was reflected in the fantastic price she secured.

The unique thing about Sue is that she becomes involved with every property as if it’s her own and the genuine excitement she displays is contagious. Whether it is buying or selling, Sue has so much knowledge and advice regarding the area and the market that her opinion is invaluable.

Since those early days, I have engaged Sue to work on my behalf to sell various properties and not only has Sue managed to alleviate the stress and anxiety, but also worked tirelessly to obtain the best possible price and there have been some amazing results.

I have recommended Sue to many friends over the years and Sue has looked after them in the same professional manner and her reputation is second to none in the Manly area.

In August 2011, I engaged Sue to sell my property and it was sold within one week for an extremely good price. It is always a smooth ride and Sue handles each sale in her own unique, consistent style and I would recommend Sue to anybody wishing for a comprehensive and supportive service when selling their property.

Yours Sincerely,
Lynne Taylor


28 May 2011

We were recommended Sue O’Brien to sell our unit in Freshwater and we now recommend her to all our friends and acquaintances. Sue was an absolute pleasure to deal with and made the whole process very simple and stress free. Sue is very professional and has her finger on the pulse of the local property market, advising us on all aspects, including presenting our unit for inspections and helping us to find our future home.

After dealing with some rather difficult agents we were very pleased to meet Sue, her expertise and professionalism are of such a high standard. We are most impressed by the level of communication throughout the process, Sue kept us informed every step of the way allowing us to make the appropriate decisions. Not to mention she got a great price for our unit!

Warm regards,
Viv Emmett & Greg Rogers


3 March, 2010


Dear Sue,

Congratulations on being recognised with a Chairman’s Club Award – one of the Raine & Horne network’s most prestigious awards.

The award places you among the elite agents representing our national network and is also an outstanding reflection of the excellent work you and your team and support network at Raine & Horne Manly.

On behalf of Raine & Horne I would like to applaud you for an exceptionally successful year in real estate and wish you all the best for a prosperous 2010.

Yours sincerely,
Max Raine


13 September 2010


To Whom It May Concern:

Sue O'Brien from Raine & Horne Real estate Agents Manly acted as our agent for the sale of the above property.

We initially met Sue when we bought the apartment from her a year earlier and had a pleasant experience purchasing from her, unlike many other agents we had dealt with whilst looking around.

We put the property on the market and within seven days we had sold at a record price for the block, $50,000 above what we thought would be our best price.

We were extremely happy with Sue's approach to the sale, communication, professionalism and her negotiation skills.

We would definitely recommend Sue to anyone looking to sell their property and would only use Sue in the future to sell our properties.

Miranda & Mathew Felton


16 December 2009

To whom it may concern:

I did not hesitate to give Sue O’Brien sole responsibility for the sale of my home unit, Penthouse 2, 13 Stuart Street, Manly, in August 2009. My respect for her integrity and expertise had grown during the years that we were on the owners’ executive committee of our building. My trust was justified. The property market was only just starting to recover when Sue sold P2 for more than I had dared to hope.

I most heartedly recommend her!

Valerie Horniman


12 November, 2009


To Whom it May Concern,

I was recently approached by Sue O’Brien, from Raine & Horne Manly to see if I would be interested in selling my apartment after 2 previous failed attempts with other agents.

Sue advised me that she had a strong data base of cashed up buyers who were looking to purchase a property like mine and she could take a quietly on the market, low key approach and discretely get some buyers through by appointment only from her database.

Within 2 weeks I had some offers presented to me and we finally negotiated a very good price and settlement terms to suit me and my situation, even though the market had taken a huge downturn as a result of global financial crisis.

I couldn’t be happier with her service, honest feedback, negotiation skills and over all respect and genuine concern for my well being.

If you are thinking of selling then I highly recommend you have a chat to Sue as I know she does everything she can to make an emotional experience a stress free process combined with honesty and integrity which results in a fantastic outcome for the seller and a warm and fuzzy feeling for the buyer.

Making it a win win situation for both parties and going above the call of duty is what makes her stand out from the rest.

I will certainly recommend her to all my friends in the future.

Kind regards,
Marion Dilley


19 January 2009

Sue O’Brien is one of the nicest most professional real estate people you’re ever likely to meet. We should know as she has sold two units for us in the Manly area, both with minimum fuss and maximum price. The thing we like most about Sue is that you always know where you stand. She constantly updates you and suggests shifts in strategy to respond to the market. If we had another unit to sell, we would give it to Sue.

Karen & Paul Knights


30 May 2008

Dear Sue,

A very belated thank you for helping us sells our house recently.

Your positive attitude and commitment were of tremendous assistance in helping us manage the many challenges of the sale process.

There are many components of an estate agent’s task that need to be done well. However, in purely bottom line terms, the absolutely most important is the final negotiations and management of the actual sale transaction. It was in this area you clearly excelled. With your assistance we achieved a price which exceeded our initial expectations, and the process was managed with speed, confidence and clarity. We were extremely happy with the outcome, and I believe the purchasing party also appreciated your professionalism in this regard.

Sue, again, many thanks for your help. When next we have anything to do with the property market, we will not hesitate to see if you can help us manage the process

With thanks and best wishes,


8 May 2008

Dear Sue,

I just wanted to let you know how much I appreciate the fantastic job you did on the selling of my investment apartment in the Manly National Building.

Your complete professionalism was impeccable and your quiet tenacity to get the best result for me was outstanding.

SOLD within the week to the first looker – for a record price for a one bedder – I couldn’t ask for anything more!

I would have no hesitation in recommending you to anyone who is looking at selling their property and I look forward to future property dealings with you.

Thank you again and kindest regards,
Paul Dickson


20 July 2007


Dear Sue,

This testimonial is provided in appreciation of the outstanding services provided by you during the process of the sale of the above mentioned property.

A recommendation outlining your previous success was the motivation for enlisting your assistance after my unit had languished on the market for over 12 months.  From the first meeting your competence and optimism was evident and reassuring.

My appreciation results not only from the outcome but also from the sales approached the step-by-step process which was clearly communicated, the provision of accurate advice, your positive, caring approach and the diligence and enthusiasm evident throughout the entire process. Your independence, personal manner, negotiating skills and overall approach impressed me. My expectations were exceeded and the sale was conducted in an expeditious manner with an excellent result.

Thanks too are extended to the team at Raine & Horne Manly for their contribution and assistance.

The reasons above and your willingness to ‘go the extra mile’ are persuasive factors in ensuring a recommendation from me to friends, colleagues and family considering a sale of property in the future.

With thanks and best wishes,

Yours sincerely,
Rhonda Adams


27 June 2007

Dear Sue,

We would like to thanks you sincerely for your diligence during the sale of our unit in Pyrmont. Most particularly your tenacity in dealing with this particular buyer.

We felt totally in touch during the proceedings because of your continuous feedback which reflected the thoughts of each party you showed through the apartment. Even though this was not always what we wanted to hear, we knew you were being honest with us. You seemed to concentrate on the positives which gave us an optimistic outlook.

You’re outgoing and always pleasant personality greatly aided in securing the sale where another agent would have given up.

You were always available by phone and managed to help us with our requests in good time. It is obvious to us why you are successful and we would not hesitate to recommend you to any future client.

Yours sincerely,
Greg and Margaret Sullivan


24 May 2007

Dear Sue,

We are writing to you to express our appreciation for your expert advice and skill at selling our gorgeous character unit in Fairlight Street, Manly.

We were absolutely astounded at the speed and result of the sale. Putting aside the unit’s obvious worth and appeal, we honestly believe the bottom line of the successful sale was down to you, your experience and knowledge of real estate in the sought after location of beautiful Manly!

We found you to be at all times professional, punctual, efficient, decisive and communicative and ... fun!

We will be seeking you out to sell our next property! Once again, thank you so much for looking after us. All the very best in your career, you excel at what you do Sue.

Kindest and warm regards,
Rhys, Sharon & Liam Jones


8 May 2007

To whom it may concern,

I would like to commend Sue O’Brien of Raine & Horne Manly as a person of high integrity with excellent sales skills.

She has sold two of our Manly properties, both apartments, for prices in excess of our expectations. In doing so she conducted herself courteously and enthusiastically with prospective buyers, yet demonstrated great determination to obtain the best possible price for us, her clients.

I recommend her highly as a capable and successful agent.

Yours faithfully,
Mark Westfield


20 February, 2007

To whom it may concern,

SUE O’BRIEN recently sold my apartment in Manly.  I would like to thank Sue for her remarkable effort in effecting the sale.

I have known Sue since 1996 when my husband and I were buying real estate in the area and Sue was, and still is, a trusted, local real estate agent. Her courteous, amicable personality accompanies her efficiency and motivation in her chosen career, enabling both buyers and sellers alike to gain the best possible results.

Sue did her utmost to ensure the sale of my apartment went smoothly and my needs and requests were met in a professional manner. Nothing was trouble to Sue. I was given ample feedback promptly after every inspection and Sue was available at all times and kept in close contact.

I believe “word of mouth” to be the best form of advertising in any business and have recommended Sue to friends and colleagues. Without hesitation, I strongly recommend Sue O’Brien to any perspective buyers or sellers who are looking for a genuine real estate agent who is focused on giving great services and who is willing to work hard to achieve the very best results.

Yours sincerely,
Janet Link


17 May 2006


Dear Sue,

Thank you so much for achieving such a great result in the sale of my property and especially in the time frame you managed to achieve the sale.

I was initially a little apprehensive in the price I was seeking, realising that I may have been expecting an unrealistic price, however your positive attitude made me realise that I made the correct decision in listing my property for sale with you.

As you were well aware, I needed to secure the sale of my property as quickly as possible in order to purchase the property I had my heart set on and you managed to do that, even achieving a final price which was more than I initially expected.

Your professionalism, friendly and positive attitude made the entire sale process a lot less stressful than I was expecting it to be.

Thank you so much for all your hard work and for achieving the result I was hoping for and when I am in a position to sell my property again I will certainly know who to contact to achieve a great result.

Kind regards,
Simon Skillicon



To Whom It May Concern,


Sue O’Brien from Raine & Horne Real Estate Agents in Manly acted as our agent for this sale.

We were extremely happy with the outcome of the sale which was due to Sue’s professionalism and enthusiasm throughout the procedure.

She kept us regularly informed about the situation and assisted in many other aspects in connection with selling our property.

I would have no hesitation in recommending Sue to any future vendors as her pleasant and forthright manner was certainly an asset in our successful sale.

Thank you.
Jan and Sanae Brown



Dear Sue,

I am writing to thank you for the excellent work you have done to secure a good price for our unit. It is a very satisfying result and I appreciate hoe closely you kept Michael and myself informed throughout the process.

We were initially concerned about selling at this time as there has been a drop in the market. This made it all the more important to choose the right agent who is focused not just on turning over another sale on the books, but really looking out for our best interests. Your references were outstanding and the outcome has shown us that you were the right agent for us.

We have very much appreciated your consistent, friendly and professional approach, making the challenge of selling our property a pleasure. Thank you.

We look forward to working with you on selling our next property. Please feel free to offer this letter or my phone number to anyone who would like to speak with a referee.

Kind regards,
Tani Shaw



To Whom It May Concern,

Sue O'Brien was recommended to me by a friend.

Being an ex-real estate agent myself, I am fussy about who I use to sell my properties.

Sue has the 3 things I look for in an agent.

No non-sense, straight talking attitude

Honest appraisal of what my property should sell for

Delivering results.

Sue sold my property, first week, for absolute top dollar.

Those results speak for themselves.

I have no hesitation in highly recommending Sue' O'Brien as the person you can trust with the sale of your property.

Martin Hearn



To whom it may concern,

After excellent reports from friends and business associates, I contacted Sue O'Brien of Raine & Horne to sell two of my properties in Manly.

As a property developer and architect of 20 years experience I took the selection of a real-estate agent very seriously.

An open & honest agent with clear negotiation skills is very important to me.

Being a long time Manly resident, I was looking for an agent with excellent knowledge of the Manly market, including realistic valuations, advertising and market strategies.

Sue is all those things.

She advised me on how to position my properties in a crowded market place by including elements like washer/dryer, dishwasher and fresh paint and new carpet.

This caught the eye of the market and enabled me to gain a higher price than expected.

Sue worked hard and exceeded my expectations. Especially given the unusual economic/market conditions. I was very satisfied with Sue's results and would recommend her to anyone.

Ian Walters



To whom it may concern,

I write in support of Sue O’Brien Real Estate Agent with Raine & Horne at Manly. On the decease of my mother I found I became the sole responsibility for our family home at Collaroy Plateau. Treading in unknown territory I approached many local agents to assist with not only a market appraisal but a rental appraisal as well. Not knowing what to do at the time my sister and I decided to lease it out for six months with a local agent. It became clear to me that this wasn’t an appropriate option. I sought advice from people who had successfully sold their homes and Ms Sue O’Brien was highly recommended.

I met with Sue in late January 2008 and was immediately impressed by her professionalism and her knowledge of the market. Her assurance and competence completely put me at ease and immediately without hesitation I decided to sell the family home with Sue.

I cannot describe or truly reflect the commitment, dedication and sincerity that Sue demonstrated during this time. Sue was outstanding. Not only was she empathetic, sincere and committed, Sue was driven to sell our house and obtain the best for my sister and myself.

Sue absolutely went out of her way to assist me in my dilemma I faced. She organised trades people to come and quote, rubbish removal, cleaners, and gardeners. Constantly made herself available to provide access for trades people, surveyors, building inspections, pest inspections, floor planners and council personnel knowing that I lived too far to travel to accommodate these people.

Sue adamantly pursued previous clients and showed them my family home. We were still in the process of superficial repairs and had not even been put on the market and Sue had found a buyer. This saved us the cost of advertising, a stylist and auction costs, which were significant. Sue diligently achieved through negotiation the price that my sister and I were happy with. It was sold within two weeks from the tenants moving out.

I am so impressed with Sue that quite frankly I do not think this letter of recommendation truly reflects her outstanding qualities. Sue is an absolute professional. She knows and is committed to real estate. She understands negotiation and is committed to obtain the absolute best result for you. Above all she understands people and is committed to you solely during the process of selling. She recognises and understands the importance of the sale and commits herself to you through the entire process.

At a time when I felt vulnerable, out of my depth, and lacking in knowledge, Sue took control and advised me with considerable compassion on how to proceed. Sue not only acted as my agent, she became a person that I trusted, valued and respected. I cannot imagine, in reflection, going through the process without her.

I have absolutely no hesitation in recommending Ms Sue O’Brien to anyone who is planning to sell their house. Sue is without a doubt the most outstanding real estate agent I have ever dealt with. Her professionalism and commitment to the process is not only assuring it achieves amazing results.

I have bought two houses to date. I have experience in dealing with real estate agents both as a buyer and seller. I will have no hesitation at all to sell the house that I currently reside in, yet located in the Inner West, with Sue. I feel her outstanding abilities as an agent and an advocate for me as the vendor are rare and I could not have found those qualities in other local agents.

I hold a senior executive role in a government Department. I have extremely high expectations in my business dealings. I could not have been more satisfied with the professionalism and commitment of Sue O’Brien.

Sue O’Brien is a thoroughly professional, committed and talented agent. I have no hesitation recommending her to anyone.

Vanessa Worrall



Dear Sue,

Once again Sue thanks so much for another excellent quick result on the sale of 12 Smith Street, Manly.

Against all odds!!!!!!(With our half finished semi extension) and another much more renovated property for sale two doors down the road going for less!. You still managed to get Claire and myself the price we wanted even though a lot of people said it was overpriced.

This is the third sale you have done for us and on all occasions you have met our expectation 100%.

Your hard work and honesty is a credit to you and has not gone unnoticed. As you may have guessed by now you are the only agent I can trust to do the job.

 So thanks again for all the hard work you have done on our behalf.

Peter & Claire