Marlena Sait - Testimonials

4 February 2012

To whom it may concern,

I am writing to highly recommend Marlena Sait.

Over the last three years, Marlena has been a Property Manager and Sales Agent for our two properties in Manly. In both capacities, she has excelled.

Both of these properties demonstrated significant challenges, as they possessed different and unique characteristics. Marlena had to navigate through finding tenants, dealing with a range of tenant issues, and supporting significant renovations. She was also instrumental in providing advice on preparing a property for sale, coordinating this preparation, and conducting the sales campaign.

In everything Marlena has done for us, she has impressed us with her knowledge, integrity, commitment, and her huge efforts to ensure positive outcomes for our properties. Marlena is a true professional, highly skilled in her field and committed to success. We would recommend her unreservedly for both her Property Management and Sales skills.

I would also like to recommend Raine&Horne generally. This is our second experience with a Raine&Horne agency, the first being interstate. In both cases, we have been more than satisfied with these agencies and the level of services provided. If we were to need to look for another Real Estate agent in any capacity, we would first look to a Raine&Horne.

We are please to recommend Marlena Sait and Raine&Horne Manly.

Yours sincerely
Judith E. LeVine

 

10 September 2010

Dear Marlena & Toby, 

Thank you so much for helping me through the trauma of selling my Woods Parade unit and with such a splendid result.

Everything was explained so clearly from the beginning and you kept me informed of progress all the way along. The photos, advertising & open days were handled so well and I found your professional advice very helpful...

All-round I found this Real Estate experience, the tenth, the most pleasant & satisfactory so I congratulate you and your team on a job well done.

Yours sincerely,
June Hopkins
Unit 3/7 Woods Parade
FAIRLIGHT

 

Manly Daily

Marlena Sait - Your Award Winning Property Manager

Marlena's tireless effort combined with her supreme organizational skills and her vast experience and knowledge of the Real Estate industry has been a meteoric like rise to the top. Commencing in Real Estate in 1998, her career has flourished upon a popular reputation that is revered by her peers and her countless valued clients. Marlena has been with Raine & Horne Manly since its inception and has been an integral part of Raine & Horne Manly's success. Marlena was presented with the "Outstanding Property Manager" Award at the recent Raine & Horne Awards. If you are looking for a sincere hardworking agent with an enviable track record, supreme market knowledge and a can do attitude then look no further. Raine & Horne Manly is located in a high profile position with an electronic touch screen display ensuring your property achieves maximum exposure. Call Marlena today to 'Experience Success'.

 

24 March 2010

RE: Chairman's Club Award

Dear Marlena,

Congratulations on being recognized with a chairman's Club Award for property management - one of the Raine & Horne network's most prestigious awards.

The award places you among the elite property managers representing our national network.

On behalf of Raine & Horne I would like to applaud you for an exceptionally successful year in real estate and wish you all the best for a prosperous 2011.

Yours sincerely,
Max Raine
Chairman - Raine & Horne Pty Ltd

 

16 January 2009

It’s with great pleasure that I am writing this letter of appreciation & thanks for Marlena, who has recently completed a sale for us in Manly.

Normally we are advised to consider three things in Real Estate – Position, Position, Position.

My personal favourite is one more – people!

Marlena has been a wonderful person to talk with. Among the qualities that stand out

  • Friendly contact,

  • Prompt response,

  • Regular feedback

  • Empathy with the client & their specific needs (s),

  • Realistic picture & market appraisal,

  • Collaborative approach to sales process,

  • Persistent effort to achieve positive outcome.

More than happy to provide further feedback, if needed

Regards,
Rajeev Arora

 

1 March 2009

Dear Marlena,

I am writing to sincerely thank you for the outstanding rental figure you achieved for my investment property.

Initially we had 3 other agents appraise our property, all of which came in below the range you gave us.

Amazingly you achieved $50 per week more than your nearest rival agency. THAT'S $2,600 A YEAR MORE. Not only that, you found a perfect tenant and had them signed to a 12 month lease under one week.

We now fully appreciate you explaining to us that the cheapest is not the best. Although your commission was slightly higher than one of your competitors we are still way better off than we would have been if we hadn't of chosen you and your professional team.

Unfortunately, we do not have any other properties for you to manage. If we did, we would have no hesitation in engaging you and your agency to act for us. The greatest reference a person can give is "Would we use Marlena Sait in the future" and the answer to this is "Definitely Yes"

Yours sincerely,
Clayton Wilson

 

5 May 2009

RE: 17A Smith Street, Manly NSW 2095

Dear Marlena,

Thank you very much for looking after the letting of our house.

You came highly recommended and have more than exceeded expectations.

Your speedy service in finding a tenant and providing a thorough reference check put our minds and wallets at rest quickly.

Your advice and other support has been greatly appreciated at this busy time.

Andrew Woodward,
San Francisco, California USA

 

19 December 2009

Dear Marlena,

I would like to give a big thank you to you (Raine & Horne Manly) on providing me with excellent property management services since 2005.

Great customer service is hard to see nowadays but you have provided us excellent care in our property from smallest matters to greater issues during these years. Even small properties like mine, your professional attitude and expertise really make my life easier in managing my investment property. For instances, selecting the best tenants, recommending the best market rental value, following up with strata management actions and attending tribunal hearing to achieve the best dispute resolution on my behalf. You always seek my best interest.

You always are very quick to respond to my phone calls and emails in relation to my investment property. Your professional care and customer service is definitely encouraging me to recommend you and Raine & Horne Manly to anyone who needs a good quality of property management services.

Marlena you have been wonderful to deal with. I certainly would recommend you to anyone who needs a property manager.

Sincerely,
Rosemary WU

 

 

Dear Marlena,

Thank you, thank you, thank you for making life so easy for us and for being your wonderful, organised and professional self! We so appreciate all you have done to lease the townhouse so quickly!

Regards,
Kate & Jason

 

 

Dear Marlena,

Thank you so much for selling our house.

You were fantastic and prefessional every step of the way.

Kind regards,
Susan & Craig Yates

 

 

Dear Marlena,

THANK YOU – A big thank you to let you know how much we appreciate your understanding of what we wanted to do and how we wanted to do it, with the sale of our mother’s unit.

When we first walked into your office, we though “we would rather be dealing with somebody older rather than one of the youngsters” – big mistake! You were to prove over the next three weeks that your age was not an issue and in fact you showed a high degree of skill, enthusiasm and experience in the sale of our property.

We were also most impressed with your communication to both my sister and myself considering we live in two separate states. We both knew at all times what was happening.

Lastly, you aimed for a high price and got it. BRAVO!

With kind regards,
Ian Begaud

 

 

Dear Marlena

“Thank you” for the cheque for the interest on the invested deposit.

I would also like to recommend Raine&Horne Manly and their staff for the good advice given from the start of the sale of my unit. It was most useful and the close contact between myself and Marlena made things a lot easier for me while I was in hospital.

The sale went through smoothly and quickly. I was very impressed from start to finish. Anyone who wishes to buy or sell their property etc could not deal with a better company.

Yours sincerely
A E Loan

 

 

Dear Marlena,

Congratulations, and thank you and your professional handling of the sale of our property in Harbord. It’s refreshing for me to deal with people that the value of good customer service. Your friendly manner and prompt feedback, keeping us informed at all times without having to chase you for information is something that sets you apart from all the rest.

I was also impressed at the way the whole staff works as a team to get the best results for us, the client. Thanks a lot to Lachlan and Geoff for being part of the team.

And a great result it was, we asked for a quick sale, you not only sold it in the first weekend but got TOP DOLLAR too. WOW! What a great effort.

Sharon and I have already sung your praises to all our friends so we would have no hesitation in recommending you and your team to anyone in need of great real estate service.

Yours sincerely,
Brian Keenan

 

 

Manly Daily - "Experience Success"

Marlena recently sold 4/6 Camera Street Manly (an original two bedroom apartment) for a record price of $700,000 in just 3 weeks.

A successful newsprint advertising campaign in The Manly Daily ensured fantastic exposure creating large numbers at the open houses, this combined with our experienced negotiation skills created a fantastic sale price for the owner.

Thanks to The Manly Daily who assisted us in creating outstanding results for our clients.

If you would like an experienced licensed agent to achieve an outstanding result for your property call Marlena today.

 

12 October 2005

Good Morning Marlena,

Vesna & I would like to thank you for all the effort and hard work you have put in to close this sale.

I am personally very impressed with you dedication and professionalism you showed during the course of this sale and your total commitment for a common positive outcome for all parties involved. I will recommend you and your team to any prospective client.

Once again, well done.

Have a good day
Craig Leith