Senior Property Manager
Cathy brings with her over 13 years’ experience in the real estate industry having worked as a Property Manager, Body Corporate Manager and a Sales Agent.
As a fully licensed agent, she has been recognized with a number of industry awards.
As a property manager, Cathy is responsible for a number of tasks including managing a portfolio of clients, undertaking property inspections, identifying risks and providing up to date advice on the current market.
Cathy believes in providing an empathetic service to her clients and takes pride in all owners assets as if they are her own.
As a problem solver, Cathy is always able to think quickly and keep up to date with current legislation, as well as ensuring that all checks are thoroughly met to best meet her clients needs regardless of the situation.
She believes in communicating a number of key messages to tenants including their rights, the seriousness of late payments and the expectations associated with the upkeep of the property in order to eliminate any issues arising.
Cathy also understands that many landlords aren't familiar with the importance of landlord insurance, which aims to protect their asset. This is something that is always discussed thoroughly by Cathy.
“ We were really lucky to be able to Rent through such a great real estate, after 5 years it’s really sad to be moving out of our little rental home. We have dealt with Cathy as our amazing property manager, she made the transition and exit seamless and worked through any issues we had together. This is so important as a tenant you feel respected and as important as the owner. Wish we had her as our property manager years earlier! We have rented for many years with different agencies but they have been the best by far! Thank you Raine & Horne Goodna :) and especially Cathy :) ”
“ From my prospective which is based on the help provided and commitment shown, Cathy is an absolute asset to your company and categorically one of the best Property Managers I have had the pleasure to work with. Cathy leads by example in terms of ‘you put into work what you want to get out it’ with the net result of delivering. As a property manager Cathy has been consistent, organised and very meticulous in her approach making the road for managing properties extremely clear. This combined with her organisational and collaboration skills allows customers, be that internal or external (3rdparties suppliers, customers etc.) to understand what needed to be delivered, when and where. From my experience with Cathy, her integrity to the role she performs is second to none, she delivers to her commitments, and ensures the best possible outcome for both your business and customers alike, whilst proactively managing risk and any negative impacts. Cathy has been a great person to work with, she has a likeable personality of which I believe is a catalyst for people wanting to work/to do work for her (as opposed to feeling they have to) - to me this is what makes great property manager ‘the people skills’, she is approachable as well as providing service excellence to her wider team. ”