Reviews from Our Valued Clients

OUR MOST VALUABLE ASSET - OUR CLIENTELE

 

Raine & Horne HM Group understand that most critical to our ongoing success is our reputation. At all times we respect our clients goals and strive to exceed all expectation in order to create clients for life! Below are some comments from clients happy to recommend our services:

 

“A quick note to thank you and your staff at Raine & Horne HM Group for your professional and friendly service in selling “Seaton”. We wouldn’t hesitate to recommend yourself and Raine & Horne HM Group to friends or neighbours who are wanting to put their houses on the market.”
Martin & Joel Rodger – 19 McLean Avenue, Chatswood

 

“David was a great agent from the first interaction through to our last. His knowledge of the market was superb and was open and honest throughout the entire process. He secured a quick sale at an appropriate price which was critical for our circumstances. He remained professional and in communication with us from start to finish. I would highly recommend David to anyone selling in the area.”
Naomi Bruce – 5/29 Crows Nest Road, Waverton

 

"Hugh has provided great support to us while managing our investment property as well as achieving a great result in its sale. He has also given proactive, reliable and professional advice and services during the complexities of the sale of our home."
Ian Lucas - 6/636 Willoughby Road, Willoughby

 

“We wish to thank David for the excellent service and attention we received in the selling of our townhouse in Wollstonecraft. David was always confident in our achieving our price. We highly recommend Raine & Horne HM Group for all real estate transactions.”
Barry & Jill Hocking – 1/82 Milray Avenue, Wollstonecraft

 

"Throughout the sale process Hugh remained friendly and professional and kept us fully informed. The next time I need to sell a property, I will not waste time with weird and wonderful selling philosophies, I will simply give your company a call.” 
Shaun & Ally Seymour-Smith – 20 Garland Road, Naremburn

 

"We chose David and his team at Raine & Horne HM Group because we had confidence in their knowledge of the Real Estate Market, their experience and guidance. This proved to be correct, it was a seamless, honest and stress-free experience. I would certainly recommend David and his team."
Frank & Carole Fawcett - 2/10 Woolcott St, Waverton 

 

"I know that you worked very hard to achieve a sale for me in what can only be considered a difficult market. I appreciated the fact that you kept me constantly informed & that nothing was a bother to you. Thank you for your personal service, your professionalism & hard work & I wish you all the very best for the future.” 
Ann Ritchie – 16 Paradise Avenue, Roseville

 
"I found David to be a good 'down to earth' agent. He was pretty accurate with the price he was quoting prospective purchasers, sometimes agents quote too low. I would recommend using David to sell properties because as a purchaser he came across well to me."
Tim Grellman - 5/106 Bay Rd, Waverton 
 

“I would recommend Raine & Horne HM Group to anyone who is considering selling their property and I certainly would use their services again. Please feel free to call me if you have any questions.” 
Mrs Alba Jennings – 8 Spearman Street, Roseville

 

“We were very impressed with Hugh’s professional manner in selling our home at Willoughby. Hugh’s sound knowledge of the area, control of the sale process and completion of the sale gave us the comfort and trust that we were selling our property with the right agent.”
Jonathan Warrand – 11 Oakville Road, Willoughby

 

“All in all we have been left with a very positive impression of Raine & Horne and in particular we have appreciated your responsible and professional management of the entire marketing and sale process.” 
David & Frances Beilby – 13 King Edward Street, Roseville

 

"Best agent in the area. David and John did all of the hard yards to get the property in the right state for the best result. We are happy with the result. The sale went according to plan."
Robert & Leah Dillon - 79 Hayberry Street, Crows Nest

 

“Things are just beginning to settle and I thought that we should drop you a line to say thanks very much for all of your expertise and enthusiasm associated with the sale of our property at Willoughby.” 
Robert Jolly & Peter Sticpewich – 77 Tyneside Avenue, Willoughby

 

"Perfect agent. Responsive, fair and no pressure. Very happy. Have used David before and would always in that area. The whole team is similar - all great."
Brett & Kellie Ashhurst - 1/202 Willoughby Rd, Naremburn, NSW 2065

 

“We, of course, will have no hesitation in recommending you very highly to any of our extended family, friends and wider community, for your obvious qualities and expertise in any real estate matters.” 
Margaret Schuman – 41 First Avenue, Willoughby

 

"David was a reliable and efficient agent. He dedicated himself to the task of selling our property wholeheartedly and achieved a result to our satisfaction in double quick time. For this, we thank him and express our gratitude. We unreservedly recommend him as a trustworthy and reliable agent."
Lakshman & Lakshmi - 9/20 Crows Nest Rd, Waverton

 

“We write to thank you for the tremendous effort & the result you achieved in selling our property in Chatswood. In only one week you achieved the sale on our behalf prior to the auction & negotiated not only a great price but also favourable terms of settlement for us.” 
Mr & Mrs Park – 87 Ashley Street, Chatswood

 

"David Hill has done an exceptional job in selling our investment unit. Although slightly geographically out of his normal area he was always on time for the open for inspections. The campaign (although a little slow due to market forces) climaxed with a good result for all. David always kept us informed of developments including the success of the open for inspections. I would not hesitate to use David again."
Stephen & Andrea Roberts - 1/20 Bellevue Ave, Greenwich

 

“On behalf of my sister and myself, I would like to thank you very much for all your tireless effort and many hours you spent when helping us sell our unit in Chatswood recently. Thank you once again for all your help and for a very successful sale.” 
Mary-Lou Thorpe – 8/382 Mowbray Road, Chatswood

 

"I found David's advice and expertise extremely helpful in my decision to sell. I believe him to be a straightforward agent and would recommend him to anyone I know who is buying or selling real estate in the future."
Pamela Bloomfield - 7/161A Willoughby Rd, Naremburn

 

“I do of course believe the record price you secured for us could not have been achieved without the sheer consistency of your selling efforts and for this, I am truly grateful.” 
Caroline Gair – 22 Dowel Street Chatswood

 

"I felt like I was in good hands with David throughout the advertising and selling process. I appreciated the fact that I was not required to go to Sydney to sort anything out myself and was kept well abreast of all processes."
Cat Sparkes - 1/110 Bay Rd, Waverton

 

"David has worked for us a number of times, so we had no hesitation calling back to sell our home. We had very tight timelines. He collaborated with his team and they met the challenge. It was a seamless process, everything was ready on the day. Thanks David and the team of people all working in the background."
Cathy Stringer - 22/202 Willoughby Rd, Naremburn

 

"Very pleased to have Hugh selling my property and simultaneously purchasing a property via Hugh. Highly recommended Hugh to my friends."
Irene Shum - 28/1-3 Helen Street, Lane Cove North

 

“Alex and I wanted to say thank you so much for all your hard work, assistance and understanding with selling our apartment. Your reassurance and confidence made us both feel very at ease during that stressful time. Without your efforts to help us sell for such a great price we definitely wouldn't be able to afford the great house that we have just purchased.”
Ryan & Alex Cherrie – 10/34-38 Station Street, Naremburn

 

"From Start to finish Hugh Macfarlan was the perfect agent. After our first meeting, we felt reassured and confident in our decision to appoint Raine & Horne HM Group to sell our apartment in Crows Nest. The whole process was incredibly smooth and hassle-free. Hugh kept us informed throughout and everything went perfectly to plan. We followed his recommendations and every one of them paid off. We were really happy with the result which was well above our reserve and was a building record and definitely recommend Hugh and the Raine & Horne HM Group team to sell your property."
Chris Van Homrigh - 7/196A West Street, Crows Nest 

 

“I want to thank you for making the sale of my property a stress-free process.  It was not something I was looking forward to having been involved in several sales in the past.  It can be a very difficult time.  Your honesty, attitude, and professionalism impressed me immensely, and I would have no hesitation in recommending your services to any of your prospective vendors.”
Keryl Bushell – 2/18A Gillies Street, Wollstonecraft

 

"Hugh has a respectful, realistic approach in his interactions with clients. He listens to concerns, takes them seriously and attempts to find a solution. I felt confident dealing with Hugh and would readily engage him in the future."
Drina Timm - 7/25 Pacific Highway, Roseville


 

"We bought our flat off Hugh, and he was very up-front and forthcoming with information, without being the least overbearing or pushy. He simply showed us the flat in a friendly way, gave us plenty of space to think, and didn't try to play games like 'hurry hurry, others are putting in offers, too!' The buying process with Hugh was very pleasant. Because of this good experience, we decided to sell with Hugh, too. He accepted that we wanted a private sale instead of an auction, even though he strongly advised an auction, and then he supported us in selling as we felt comfortable instead of harping on about how we should be doing it differently. We used the Jennings method of selling - advertising a high price, and lowering it to meet the buyers, rather than starting low and hoping someone would offer more. Hugh again advised against this, but followed through with it in a professional way, and continued to make our sale feel like a positive experience for us. Everyone in the office there has been unfailingly friendly and professional, following through on promises and keeping us in the loop throughout. I'd definitely do business with Hugh and Raine & Horne HM Group again."
Tania Strahan - 82/1C Kooringa Road, Chatswood

 

“We would like to thank you for organizing the sale of our mother’s unit at 1- 5 Russell Street in December 2014 and to commend you on the professionalism and helpful advice you provided throughout the process. We also appreciated your personal approach and thoughtfulness during the somewhat stressful activity of getting a house ready for sale, inspections and the final auction.  You were ever ready on the phone or available to meet us and provided excellent updates on interest in the property.   We were pleased with the outcome – and acknowledge your accurate prediction of the price range!"
Mavis & John Sommerlad – 14/1-5 Russell St Wollstonecraft

 

“Thank you very much for your efforts. You always do what you say you are going to do, and this is the definition of professionalism. We are very happy with the result.”
Damien & Judith Bourke – 3/258 Pacific Highway, Crows Nest

 

“Most people don’t buy or sell their home very often, so finding people who can guide us through this experience with expertise, confidence and good judgment as David Hill and the team at Raine & Horne HM Group have shown, has been a wonderful experience for me. Always ready to listen and offer help and practical advice through all the uncertainties, they kept me informed of every point that was relevant and helpful, made the most economical plan for selling, saved me dollars and showed me unfailing kindness – I could not hope to find more capable people to do this difficult job so well. I have the greatest respect for their honesty and integrity, dedication and hard work that brought about outstanding results, and I can’t recommend them highly enough to do the same for you. I am more than happy with their efforts and am much indebted to them.”
Barbara Cunneen – 5 Carlyle Street, Wollstonecraft

 

“Thank you David for selling our property so quickly and keeping us fully informed along the way as promised during our first meeting. We are very pleased that we chose you as our agent and have no hesitation in recommending you to our family and friends in the future, including any neighbours that want to hear about you!  You have been a pleasure to work with. We now look forward to moving onto a new chapter in our lives!”
Rehua Albert & Alexina Ross-Smith – 31 Olympia Road, Naremburn

 

"I first met David Hill when I inspected a property he was selling and was immediately impressed enough to ask for his card.  Two years later and being browbeaten by another agent demanding a “premium price for a premium service”, I called David and was made to feel completely at ease.  What I ended up receiving was indeed a “premium service” without having to pay an exorbitant commission.  He attended promptly to all my enquiries and did just as he promised – he delivered the record price for any unit in the block.  I cannot recommend David highly enough."
Robert Cirotto – 5/69 Shirley Rd, Wollstonecraft

 

"From our very first meeting, we were impressed with David in his very professional and "no nonsense" approach to obtain the highest possible price for our property.  He realistically analysed and assessed our unit, giving us a current valuation with target strategies to achieve their goal.  Over the following weeks, open inspections were held and feedback was delivered to us on a consistent basis.  This not only kept us in the picture as to offers made but enabled us to make sound decisions in accepting a final bid.  Without his personal assistance and dedication we certainly would not have received the excellent result we did.  I would highly recommend Raine & Horne HM Group as a very professional and personal partner in selling a property."
Robert & Catherine Michell – 29/19-27 Glenmore Street, Naremburn

 

“Of all the agents we met, David took the most time to sit down and really understand and discuss with us the pros and cons of our property. He provided an honest assessment of the price range within which he believed we could find a buyer. We subsequently sold our unit within this range in only four weeks.”
David & Carmen Curry -2/39 King Street, Waverton

 

“In our first meeting you made many promises regarding the services we could expect from you and your company and I am very pleased to say that in all cases you delivered. We would highly recommend you as a genuinely helpful and proficient agent to anyone planning to sell their property in the area. Thanks again for all your help in enabling such a relaxed yet profitable sale to occur.”
Gregory & Christine McDonell - 50/7-17 Sinclair Street, Wollstonecraft

 

“I wish to express my thanks to Raine & Horne HM Group and yourself in particular for the manner in which the sale of my mothers Wollstonecraft garden apartment was conducted. Our decision in choosing Raine & Horne from the many contenders for this listing was vindicated by your performance."
Patrick Golden – 2/2-4 Boronia Street, Wollstonecraft

 

“We had been searching for a unit for over a year now in the Sydney market and whilst we have had many dealings with many real estate agents in the Lower North Shore and Eastern Suburbs during this time we have not received the same professional and helpful assistance as we have experienced with you.”
Elizabeth Vida – 37/20 Warwick Ave, Cammeray