Maintenance Request

EVERYTHING YOU NEED TO KNOW ABOUT REQUESTING MAINTENANCE IN AN EMERGENCY.

If you need maintenance and your issue isn't urgent, our helpful team of property managers are available during busines hours to help you out. An urgent repairs is any of the following:

  • Burst water service including hot water systems
  • Broken or malfunctioning appliance, fitting or fixture causing a substantial waste of water
  • Blocked or broken toilet
  • Serious roof leak
  • Gas leak
  • Dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • A failure or breakdown of the gas, electricity or water supply
  • Any fault or damage that makes the premises unsafe or insecure.

You must be able to show that the problem was not your fault and that you made a 'reasonable' attempt to contact the landlord/agent. You always need to make sure you gave the landlord/agent a 'reasonable' chance to do the repairs. If you do require emergency repairs they need to be carried out by a repair person named in your tenancy agreement (if possible) or by a licensed or qualified tradesperson.

 

You must give the landlord/agent written notice about the repairs, costs and copies of receipts. More information can be found on the NSW Fair Trading Website

HOT WATER:

Emergency Hot Water Roy 0418 402 259
Australia Hot Water 02 9789 1022

PLUMBING:

Concord Plumbing Clay 0427 121 800
Exquisite Plumbing Michael 0421 351 016
Aqua Stream Plumbing Jake 0415 232 479

ELECTRICAL:

Tibbles Electrical Services - James 0450 605 501
Sparkmaster Pty Ltd - Shaun 0433 829 995
D & D Electrical - Danny 0418 643 072

LOCKSMITHS:

Benson Locksmiths 02 9516 4688
Alcatraz Locksmiths Anthony 0404 027 97072

HANDYMAN:

Handyman Service Robert 0409 903 332
Elev8 Design & Development Scott 0416 253 410

GLASS:

Terry Starr Glass Terry 0419 612 435