Testimonials

“ During the course of selecting a real estate agent to market and sell our home we interviewed a number of sales people. First we went with a young up and comer, when that failed we decided to go with a big name in the area and found out not long after how badly we chose. After being with 2 agents from different agencies we decided to take our property off the market and try to sell ourselves, as we had no room for a third error. Several weeks later we received a call from Tenille who we previously interviewed but never chose, stating she had a buyer for our home. Being hesitant as we heard it all before, we told Tenille we didn't want to be messed around and would only sign a form 6 if she had a legit buyer with the right $$$. A week after that conversation Tenille had our home under contract for our asking price, but what separates Tenille from other agents is her knowledge, expertise and negotiating skills. She had not only sold our property but she managed 3 settlements so everything ran smooth and kept everyone calm and happy in what's usually a very stressful time. We cannot thank Tenille enough, she did the work of our conveyancer as they were hopeless and couldn't handle the situation. She helped us with the stress our buying agent was causing, and to top it all off her lovely husband and co-principle Darren helped us unload our last truck load as it was quite late and we were run off our feet. Most agents you don't hear from after contracts are signed but Tenille was with us every step of the way literally right to the end, we dare you to find another agent that does all that. ”

“ Amazing team to deal with. Highly recommend them to anyone. Professional, polite, hard working. Best real estate agent I have EVER dealt with. ”

“ Tenille has just sold our house in 4 weeks, she is so enthusiastic and has worked so hard, we cannot fault her dedication and service, we would definitely recommend her services. ”

“ Great, great, people. You will have no problem with these guys; they know everything and they are happy to help you out. Give them a call if you’re wanting to SELL, BUY OR RENT. ”

“ Tenille and her husband were from day 1 very professional, polite, kept us informed and up to date, on time for open house, good knowledge of their profession and a nothing is too hard attitude. I would without a doubt go through them again if selling or buying as it was for us a good experience and as we know it is hard to find good people these days so if you go with them you will not be disappointed. Thanks again. ”

“ Tenille looked after my rental property for the last year in her last employment and did a magnificent job. Yes, she got tough when the tenants fell behind on their rent, but that is what any landlord wants. Her employer at the time told me on many occasions she was the best in the business, and that I believed and still do. When she moved on and opened her own business with her husband I followed. Both Tenille and Darren go far and beyond and then some more for you. Nothing is too much trouble. I can’t thank them enough for all the help and everything they have done for us over the last couple of weeks. I look up to this couple opening their own business. ”

“ My experience with Tenille & Darren was a pleasurable one, especially going into the market and buying my first home.... This could be a daunting task but they took the time to explain things to me and guide me through the whole process making it easy for me. Great and friendly team. ”

“ I worked with Tenille for 8 years and I can unequivocally say that she is one of the most hard working and fair people I know. I would recommend her without reservation to any landlord or tenant, seller or buyer that is considering using her services. I worked beside her for 8 years and I would defend her ethics and morals with my last breath. ”

“ Tenille and Darren are fantastic people. They are always there to lend a hand always polite helpful and understanding. If you want to sell give these guys a call. 5 stars all round ”

“ Well Tenille and Darren what can I say, I could not ask for a better set of people to rent through. In the time I have rented, I have had nothing but the best experience. The both of them have always made sure my house is in working order and never have I have to ask a number amounts of times for things to be done. They always touch base to see if things are going well and that is what I love about the both of them. Both Tenille and Darren are two of the nicest people you will ever meet and if people fall behind in rent or don't look after the place they are renting they get hard but not in a nasty way; they are just doing their job. If you are looking to sell, buy or rent or are a landlord, Tenille or Darren are wonderful and they will always help and get you the best result - for both seller/buyer and owner/renter. Two of the best agents around. So pleased to be renting with them. ”

“ Raine and Horne Redland Bay do such a wonderful job. I would highly recommend them to anyone looking to rent. I am a Tennant myself and renting through Raine and Horne Redland bay has been nothing but a breeze. Tenille and Darren are always going above & beyond any expectations I had ever thought possible as property managers. My husband and I will definitely be staying with Raine and Horne Redland Bay! ”

“ I have had fabulous experiences with Tenille over the years, would absolutely recommend Tenille and any business she is involved in, great ethics, fantastic manager and just wonderful to deal with. ”

“ in the last week my wife and I had the pleasure of working with Tenille and Darren from Raine and Horne, Redland Bay for a short period of time at the beginning of this year. We chose to work with Tenille after meeting with other local agents from various large agencies. Choosing to work with Tenille was the best decision we could have made. Not only did we end up working with an ethical, knowledgeable, hard working (a true 24/7) agent, we successfully sold our property for $17,000 more than the other agents said would be our maximum sale price and $30,000 more than the others said would be our realistic sale price. A walk in the park for Tenille. Tenille and Darren saw the value in our property, provided us with the appropriate advise and put forward a sales and marketing plan unique to our property which resulted in us setting a new sales record for the estate in a short period of time. If you are considering selling your property then do yourself a favour and call Raine and Horne at Redland Bay. This was certainly the best sales experience we have had. ”

“ Good morning all! Am super excited to be moving to your beautiful suburb in a few weeks as we have just purchased a property there... its an absolutely gorgeous area and have been wanting to move there forever. It has been a very long stressful process but such a big call out to the wonderful help from our realestate agent Tenille at Raine and Horne redlandbay. What a fantastic lady. Such friendly help and she went above and beyond and took so much stress out of it all. So so so wonderful. Looking forward to it all. ”

“ In the last week, after our first agent who promised the world, and whom we assumed would be the best agent for the job considering they were local, well known and from a local and well established agency, and once signed us up, dropped us like a hot potato, we were absolutely inspired, motivated and given hope when Tenille from Raine & Horne Redland Bay walked into our home. Tenille saw and represented everything positive about our house and because of her unique and forward thinking approach to selling and her personality, we were simply stunned that such an agent actually existed! Especially after our experience with the first one. Tenille is honest, energetic and never misled us or gave us false hope or promise of 'a buyer tomorrow' if she promised, she delivered. Tenille did everything and more and her knowledge and negotiation abilities and common sense were actually quite astounding. We will buy with Tenille now and we will wait until she has the right home for us. We not only recommend her to anyone in the future, but we will tell anyone we talk to about Tenille and how she compares to others, and say fairly that she is the best sales agent we have met and used in over 25 years both here in redland bay, and overseas. What a breath of fresh air and one of a kind! Our house was sold in 14 days for $28,000 more than 4 local agents quoted, including the previous and horrendous agent who was supposed to be the 'area expert' agents like Tenille are rare and whilst others just follow the pack, We feel that she is the leader. ”

“ This is not the first house I've bought or sold and never have I experienced such personal, professional and friendly service. Whenever we were stressed or worried, Tenille was always there to reassure us and she always, always, always delivered. She always kept in touch with us. Always was one step ahead and we have never felt so safe in the knowledge that we had someone who had everyones best interests at hand. We now have a good friend in Tenille and there are not enough stars for us to pass on our satisfaction for her and the company she runs. ”

“ I have been with Tenille for some time now and I personal would not deal with any one else. Tenille and Darren are the most professional and well respected people I know. They are there to get the job done. None of this I can do this and I can do that, what they say they can do they do. Always calling to give updates on where things are up to and you never have to call them to be kept in the loop. If you are thinking of selling or even renting call Tenille and Darren they will not disappoint you in the work that they do . ”

“ The absolute best dealings I have ever had in real estate and to be honest business anywhere! Tenille was so professional yet so friendly. Every step of the way she helped us and was always phoning us to reassure us. I have nothing but absolute gratitude for the assistance and friendship she gave us and I will always go to her in the future and have already told all my friends who they should see. She was so down to earth and super knowledgeable and everything was always taken care of and I felt totally satisfied that I was informed and respected every step of the way. I cannot understand how anyone can honestly say a bad review. I cannot thank her enough. I had never met Tenille before but even after our business dealings I will still stop in and say hi as I have a good friend now too. Thank you Tenille thank you. You should be very proud of yourself and the great business you have. ”

“ If you need someone to sell your house I can highly recommend Tenille from Raine & Horne Redland Bay she is absolutely amazing & makes the entire process so easy & seamless she also got higher than our asking price which is amazing in this current market & was even able to put us onto a very affordable conveyancer so if you want your house sold for top dollar in record time Tenille is the woman that can make it happen. ”

“ I reached out to Tenille at Raine & Horne after our property which had been listed elsewhere did not sell. From the start we've had open and honest discussions in both directions about price and other issues. We've always felt that a result was around the corner and that she was working hard for us. Without the dedication and time she invested into our sale I doubt we would have achieved the result we have. Thanks for your efforts, we are most grateful. ”

“ We have recently purchased a house in Redland Bay from Tenille at Raine and Horne. We had to sell our house at Logan first which had two failed contracts. Tenille was very understanding and positive about everything and kept us feeling confident that everything would be ok. Thankfully our third contract was successful and so we were able to purchase the house we loved. Thanks for your positivity and reassurance Tenille. We are very happy in our new home. ”

“ Tenille was the only agent I came across in 6 months of trying to buy a house that actually put in the effort you'd expect from an agent. She was pleasant and super attentive. Only too happy to answer any queries I had along the way. I love my house and would definitely go through Tenille in future for buying, selling or renting it. Happy customer thank you ”

“ We have been dealing with Raine & Horne Redland Bay and in particular, with Tenille Walters and Darren Payne for many years. Firstly, we were clients of Tenille’s at her previous place of employment as an employee and then without questions, we followed her and her husband Darren when they opened their own office, Raine & Horne Redland Bay. Tenille and Darren have managed our rental property for a long time and we have been through a lot; with their expertise, care, attention to detail and genuine love for what they do. We got to know Tenille and her husband Darren very well after we had taken previous tenants to court for back rental payments, which Tenille inherited and had to fix a very stressful situation on our behalf. This was a new experience for everyone and it was handled flawlessly by Tenille. She also found new tenants for our house very quickly which made us all very happy. This business arrangement continued for several years until we decided to sell our house. Tenille, is the Principal of Raine & Horne Redland Bay and she recently sold our property in Redland Bay and we know she worked so very hard to find us a buyer with the right price and did not give up, did not quit was positive throughout the entire process until settlement. We would recommend Tenille and Darren & their entire team for that matter, to anyone who has an investment property or needs to sell their property and we will always return to them for future business. We will remain friends, what started as a business relationship many years ago, evolved into a respected and grateful friendship from rentals through to sales. ”

“ Tenille Walters was recommended by a friend of ours who also lives in New Zealand, and had used Raine and Horne in Redland Bay as the selling agent for their Investment property. Because we live in New Zealand the prospect of selling a home in a country we did not reside in, was a little daunting. Tenille was able to put our minds at ease with her knowledge on everything involved in this process. Tenille advised us on how to approach selling, while still having a tenant in the property. Also we were given advice on working with our property manager who was not part of the sales process. Tenille involved herself a great deal with both our tenant and our property manager and this helped everything to run as smoothly as possible. Tenille also communicated well with our Conveyancer. We have been very pleased and greatly appreciate the tremendous effort that Tenille, Kyra and the team had put into selling our property. We were pleasantly surprised with the result, having received a higher offer than we had expected and within a fairly short time frame. We would not hesitate to recommend Tenille, Kyra and the team at Raine and Horne to anyone who is thinking of selling their property. A BIG thankyou to Tenille and Kyra. All the very best for your future goals. Many Thanks ”

“ My partner and I recently engaged the services of Raine and Horne Redland Bay to sell our 3 year old property in Thornlands. and WOW WOW WOW! We chose Tenille and Darren as they were the property managers for a house we rented in Victoria Point (and they were great at that too) From day 1 the level of service was outstanding, it was if they were selling their own home! Punctual, Polite, Passionate, Personal and Professional - a truly Perfect Partnership! We sold in record time and for a price that we were more than happy with. Not only did Tenille care about selling our home she offered so many extra services recommending Solicitors, a Mortgage Broker, Accountant and Financial advisor, and if you needed a home stylist or removalist I’m sure they would be able to provide a solution. For truly great service I would not go past Raine And Horne Redland Bay, a great local business that nows the area and cares - thank you Tenille, Darren, Kyra and the team at Raine and Horne Redland Bay. YES YES YES ”

“ Tenille and Darren are fantastic. In my experience, they are the first real estate agents who care about their tenants and go out of their way to help. ”

“ Tenille is an exceptional agent. She took the time to understand what we wanted in a forever home. She found us a home in a week which we put an offer on and made a purchase. She is a no-nonsense, honest, straight shooter of an agent. From a buyers point of view, we would definitely buy through her again. We have so much confidence in Tenille and Darren, that we listed our rental property through them. ”

“ We have been dealing with Raine & Horne Redland Bay and in particular, with Tenille Walters and Darren Payne for many years. Firstly, we were clients of Tenille’s at her previous place of employment as an employee and then without questions, we followed her and her husband Darren when they opened their own office, Raine & Horne Redland Bay. Tenille and Darren have managed our rental property for a long time and we have been through a lot; with their expertise, care, attention to detail and genuine love for what they do. We got to know Tenille and her husband Darren very well after we had taken previous tenants to court for back rental payments, which Tenille inherited and had to fix a very stressful situation on our behalf. This was a new experience for everyone and it was handled flawlessly by Tenille. She also found new tenants for our house very quickly which made us all very happy. This business arrangement continued for several years until we decided to sell our house. Tenille, is the Principal of Raine & Horne Redland Bay and she recently sold our property in Redland Bay and we know she worked so very hard to find us a buyer with the right price and did not give up, did not quit was positive throughout the entire process until settlement. We would recommend Tenille and Darren & their entire team for that matter, to anyone who has an investment property or needs to sell their property and we will always return to them for future business. We will remain friends, what started as a business relationship many years ago, evolved into a respected and grateful friendship from rentals through to sales. ”

“ Tenille & Darren We just wanted to say a big "Thank you" to the two of you for all your help over the years. Darren your care with looking after our property and the tenants was awesome and Tenille you are amazing if you say you are going to do something "Sell our House" it happens and quickly. Tenille nothing is too hard for you! Love Yvonne & Don xxx ”

“ Hi Tenille, You no doubt would know by now that the property settled. Hallelujah !!! I just want to, again, thank you for all you did to make it happen. You went the extra mile, and then some more. You're an amazing person !! You not only got us a buyer but you also helped sell their own home that another agent had listed for sale and relocated them into their new home and then on top of all of this, you organised for our tenants to vacate for an earlier settlement, whilst keeping the tenant happy and obtaining a full bond refund due to leaving the property in immaculate condition! THANK YOU !!! ”

“ My husband and I had the pleasure of working with Tenille, during the sale of our house at Redland Bay. Tenille was so passionate, generous and had our best interests at heart throughout the entire process. Communication (both verbal and electronic) from the outset was awesome, and this continued until settlement. The advice she gave us regarding prepping the house for sale, the types of photos to use for advertising, and contract negotiations were outstanding. Tenille is an absolute angel - always so positive, happy, vibrant and a wonderful person to work with. We put our house on the market just before Christmas, and the house is now unconditional some 20 days later. Just extraordinary. So glad that we had the pleasure of working with such professional agents, and just lovely people. Thank you for all of your had work and support. ”

“ TENILLE: A VERY MOTIVATED PREMIUM SALES AGENT WITH UNSURPASSED EXPERTISE AND SKILL IN SELLING OUR PROPERTY Selling our home was not necessarily going to be an easy task due to the age of the house and the fact we had tenants living in it. My wife and I made an appointment to see Tenille Walters, who is the principal of Raine and Horne Redland Bay, to ask her advice. We found her to be very professional, pleasant, and most important: confident and very motivated. Her expertise and detailed knowledge of the area and property prices was unsurpassed. The challenge of selling a tired old fixer upper home was a daunting prospect for us but was not a problem for Tenille after she gave us the best possible advice. From the onset she took care of everything - right down to the signage, advertising, and even the 'special conditions' wording in the contract. When we walked out of Tenille's office that day after meeting with her my wife and I both had a quite assurance of knowing that we had made the right decision in choosing her to represent and sell our property. We were not to be disappointed as Tenille came up with the perfect sales strategy which in no time at all had generated interest in the property and subsequently led to her presenting a signed sale contract on the table. We have absolutely no reservations in highly recommending Tenille Walters in selling your property and are confident your selling experience we be as pleasant and seamless as ours was. ”

“ Tenille was initially highly recommended to us by a neighbour who had recently had their property sold by her at a much higher price than any other agent quoted. This was also our family’s experience. The success of this process resulted from 2 fully committed parties. One, the intensive improvements made by a couple of our talented family members to our property right up to & even after a “sold contract was signed.” Two, Tenille’s enthusiasm, experience, ability to see the potential of our property and commitment to work over and above what other agents offered was remarkable! Initially, having requested a number of agents to give us an valuation, Tenille, an 11th hour player, gave us an outstanding figure. It was easy to think this valuation could have been inflated to get the contact, but she persevered under different challenges and achieved an outcome that no other agent was prepared to work for or venture. We are all very grateful & thankful for her expertise on our family’s behalf. ”

“ I haven't met another real estate agent with a bigger work ethic than yourself (Tenille). The ability to be available for what seems to be any time of day is very impressive and definitely a stand out of all the agents I have worked with. Your friendly nature and ability to articulate your message in great detail makes you a great to work with and removes the chances of miscommunication and confusion. You are clearly passionate about what you do and that comes across. ”