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OUR CUSTOMER SERVICE PHILOSOPHY

It is a pretty simple 1 - we are ALL about OUR PEOPLE & THEIR CLIENTS!

We are constantly growing & evolving to achieve exceptional levels of service and the highest results for our clients. 

Some things we will always continue to are: 

  1. Welcoming:  Here at Raine & Horne Roma we strive to treat every person who walks through our door in a welcoming manner through our kindness, generosity, and our willingness to help all our clients.
  2. Honesty and Integrity:  We strive to do what is fair and right for our clients through our openness, our loyalty, and our genuine passion to provide the best service we can.
  3. Teamwork:  working as a team and taking ownership and being accountable makes us responsible for our actions and helps to create solutions for our clients.
  4. Communication:  We will strive to exceed our client’s expectations through our high level of customer service and awareness to treat others as we wish to be treated ourselves. 

Our philosophy is founded on a belief that hard work, discipline, and local knowledge delivers results.