Great question. Ending a tenancy can feel overwhelming, but with the appropriate preparation, you can ensure a smooth transition and maximise your bond refund.

To make things easier, we’ve prepared a handy step-by-step guide—“How to Ensure the Return of Your Bond”—outlining everything you need to know to help secure your full bond refund. Ask your Raine & Horne Property Manager for a copy today.

1. Review your entry condition report

Your Entry Condition Report is your benchmark. Before vacating, review it closely to understand how the property was presented when you moved in. Your goal is to return it in the same condition—allowing for fair wear and tear.

Common areas to check:

• Stains on carpets or marks on walls
• Damaged blinds or fittings
• Scuffed skirting boards, chipped paint, or broken windows
• Outdoor areas, including lawns, gardens, and pools

2. Decide on DIY or professional cleaning

Cleaning is the number one reason tenants are asked to return after they vacate or have part of their bond withheld. While a DIY clean is fine, hiring a professional cleaner—especially one recommended by your Property Manager—can save you time and improve your chances of a full bond refund.

Focus on these areas:

• Kitchens and bathrooms
• Skirting boards and exhaust fans
• Air conditioners, ceiling fans, and blinds
• Windows (inside and out), including tracks and flyscreens

If carpets were professionally cleaned at the start of your lease, they must be professionally cleaned again. If you’ve had pets, you’ll also need to arrange pest control in line with your tenancy agreement.

3. Check and complete repairs

Check your entry condition report for any wall or floor damage, like chips, dents, or scratches.  If repairs are needed, speak with your Property Manager about using a recommended tradesperson to ensure the work meets requirements and supports your bond refund.

4. Prepare outdoor areas thoroughly

For those renting a house or townhouse, don’t overlook the property’s outdoor areas:

• Lawns and gardens: Mow, edge, and weed to reflect the condition noted in your Entry Condition Report.
• Rubbish removal: Ensure all indoor and outdoor areas—including the curbside—are completely cleared of rubbish.

5. Finalise the last details

Before you hand back the keys, make sure you’ve taken care of these essential final tasks to avoid delays with your bond refund

• Keys and remotes: Return all sets, including garage fobs and access cards
• Outstanding rent or bills: Ensure all payments, including water usage, are settled
• Belongings: Remove everything from the property before the final inspection—leftover items can delay your bond return

6. Why every dollar matters

With the rising cost of living—including power bills and health insurance—recouping your full bond is more important than ever. By cleaning thoroughly, repairing damage, and finalising payments, you’re taking smart steps to secure your bond refund.

For more tips on securing a full bond refund, contact your Raine & Horne Property Manager and ask for a copy of our exclusive guide, “How to Ensure the Return of Your Bond.”