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Can I have a pet at my property?
Yes, you can keep a pet at the property, but you must first get your landlord’s consent—unless the animal is an assistance animal, in which case no consent is required. You will need to submit all the relevant information regarding the pet or pets on your application form. To request consent for a pet during your tenancy, all tenants listed on the lease must apply together using the approved form and submit it to the landlord or their agent.
The landlord can grant permission with reasonable conditions, such as not allowing certain animals indoors, requiring professional carpet cleaning and fumigation at the end of the tenancy (especially for indoor pets or mammals), or other conditions that are fair and specific to the type of animal and the property.
ENDING YOUR TENANCY
Ending a Non-Fixed Agreement (Periodic)
If you are leaving after the end of your current fixed-term lease, Raine&Horne OFFICE NAME require at least 21 days notice in writing via email or post or alternatively through the vacate form on our website. Please note that this amount of notice needs to commence when Raine&Horne OFFICE NAME have received your notice, not when it was posted.
Alternatively, you can also use Notice to terminate tenancy agreement from NSW Fair Trading.
Breaking your Lease
A “Lease Break” situation occurs when the tenants during the fixed term tenancy wish to vacate the property prior to the lease expiry date. Should you find yourself in this position, you should notify your Raine&Horne OFFICE NAME Property Manager in writing immediately.
If you're on a fixed-term lease of 3 years or less and choose to end the agreement early (without a legally permitted reason), you’ll be required to pay a break fee. The amount depends on how much of the lease has passed:
These fees don’t apply if your lease is over 3 years or if you’re ending the lease early for a valid reason under the law—such as domestic violence, serious breach by the landlord, or being accepted into social housing or aged care.
DURING YOUR TENANCY
Paying Your Rent - FEE FREE Payment Options
* Centrepay as an option
* EFT over the phone
* EFT in the office
* Rental Rewards - Multiple payment methods
Rent Reviews
Raine&Horne OFFICE NAME will conduct annual rent reviews, which usually occur prior to the expiry of your Tenancy Agreement and are adjusted in accordance with market conditions. In NSW rent can only be increased once every 12 months, regardless of whether you are on a fixed-term or periodic lease. Even if you renew your lease or switch to a different lease type, the 12-month rule still applies as long as the landlord remains the same, at least one tenant stays the same, and there has been no gap in occupancy between agreements.
For fixed-term agreements that began before 13 December 2024 and are less than 2 years long, rent may be increased more than once in a 12-month period only if the increases are clearly outlined in the lease. The agreement must specify either the exact amount or a clear method of calculating the increase. Once the agreement ends or is renewed, the standard 12-month limit will apply.
Pets
Yes, you can keep a pet at the property, but you must first get your landlord’s consent—unless the animal is an assistance animal, in which case no consent is required. To request consent, all tenants listed on the lease must apply together using the approved form and submit it to the landlord or their agent. The landlord can grant permission with reasonable conditions, such as not allowing certain animals indoors, requiring professional carpet cleaning and fumigation at the end of the tenancy (especially for indoor pets or mammals), or other conditions that are fair and specific to the type of animal and the property.
Sub-Letting
Yes, but you must get approval from the landlord or agent first. Sub-letting means renting part of the property—like a room, garage, or granny flat—to someone else, who becomes a sub-tenant. You’ll be responsible for collecting rent and any damage they cause. The landlord can't unreasonably refuse sub-letting part of the property, but they can say no to sub-letting the whole place or if it may cause issues like overcrowding.