My Husband and I were very pleased that we chose Raine & Horne Yamba to handle the sale of our home. Denise your friendly professional manner is reflected in your staff who were a pleasure to deal with at all times, no problem no matter how small was even a bother.
Your expertise and local knowledge bought an early and successful conclusion for all concerned. We also wish to thank you for your assisstance in the purchase of our new home, your help was invaluable to us in smoothing the way for the purchase. You certainly lived up to your motto "We'll look after you". We can't thank you enough.
S & M Thompson.
We have brought and sold many family homes over the years through many different real estate agencies in various areas. But we honestly feel that the service we have received through Raine & Horne Yamba, is unmatched.
We have been delighted with all aspects of our recent sale:
- the support and advice we have received;
- the agency's knowledge of the local market and the subsequent advice to us;
- the positive and enthusiastic marketing of our property;
- the advice we received in setting a price range;
- the commitment to the price which we then set;
- the variety of marketing and stategies used;
- the constant refreshing and updating of advertising material;
- the regular feedback and reporting about inspections;
- the professionalism of all the staff;
- the way in which all staff are familiar with all the clients and their properties;
- the willingness to follow through and explain any queries we had; and
- the overall, friendly 'no pressure' approach to clients - both buyers and sellers.
We are more than happy with the way in which our property was marketed, the price we received, and the effort and attention to detail throughout the sale process. It would be very difficult to match the sales service and expertise provided by Robert and Denise.
However we were most impressed with they way in which all the staff work closely together as a team and no query or question ever went without receiving someone's prompt and full attention.
We simply cannot speak too highly of your agency's service and have already decided that Raine & Horne would definitely be our number one choice for future real estate transactions.
To yourself and Denise, our most sincere thanks and congratulations, on providing a most impressive standard of service and achievement.
Mr & Mrs L Gay
I just wanted to thank you and the rest of the property management team for everything you have done for John and I since we appointed you as our property manager.
When looking for a property manager to look after our investment home we talked to several agents but felt comfortable with you and the team at Raine & Horne right from the start. Nothing has ever been a problem for you. Everything you have said you would do you have done for us plus more. Your friendly manner and helpfulness makes dealing with you a pleasure.
Your love for real estate, love for the Clarence Valley area and in depth local knowledge serves you well. It is obvious you take pride in solving any challenge and making sure customers are happy with any dealings they have with Raine & Horne.
Having the peace of mind to know we can live hours away and have our property cared for by a true professional means more to us than you will ever know. Thanks again for all you do.
John and Beth Green.
Dear Denise & Robert,
Thank you for all the help you gave me in the sale of my home in Yamba. You were always pleasant, kind and completely professional in every aspect of my sale. Your staff also treated me in a kind and helpful way whenever I had the need to contact you.
You were also involved with the sale of my previous home in 2005 and because of that successful sale and the way you conducted yourself I was completely confident to trust you with the sale of my home once again.
I highly recommend Yamba Raine & Horne to anyone needing to sell or buy a property in Yamba or the Lower Clarence District.
Thank you for your friendly and professional service you provided me and my husband with while selling our house in Yamba. You always were willing and ready to help where ever you could which resulted in you selling our home in Yamba.
While dealing with Raine & Horne Yamba I found all the staff who worked in the office so lovely and helpful. They always knew who we were which is a nice feeling as a client. I would have no doubt in recommending Raine & Horne as I find everyone there very professional.
S & S Ryan.
Dear Denise & Staff,
We write to thank you sincerely for the incredible service you gave during the recent purchase of our new home in Yamba. The service you offer your clients is above excellence. You were always getting back to us straight away and it was always a pleasure talking to you, always happy, friendly and prompt with anything that needed to be done, nothing was ever a trouble for you.
Your efforts were much appreciated. Please thank all the staff for the lovely friendly manner in which they conducted themselves as well.
K & J Smith
I would just like to say a big thank you for the way our unit in Yamba is being managed. Both my wife and I are very cautious of people generally and it was a big decision for us to buy a property and rent it out so far from home. You and the team at Raine & Horne really do put our minds at ease. You found a tenant straight away, have always reported after your regular inspections and in the past have carried out any neccessary repairs with great efficiency. Once again a big thanks and keep up the good work.
Thank you for your assistance in achieving the sale of our property in Yamba. We were very happy with the outcome.
We would not hesitate in recommending you to potential vendors or buyers as we found with your friendly and pleasant manner, it gave us confidence that a sale would be achieved.
To the sales team at Raine & Horne Yamba,
We would like to pass on our gratitude in assisting us in the sale of our property in Yamba.
We thank you for your professionalism whilst selling our property. We always feel at ease with your attitude pleasant approach and attention to detail.
We look forward to ongoing business with you.
J & K O'Keefe
Thank you for your efforts on our behalf in the recent sale of our property in Yamba.
Your energetic approach, professionalism, and attention to achieving our goal was very much appreciated, as was the satisfying result you achieved.
We would be pleased to recommend your services to any client wishing to purchase or sell property through your office.
B & L Slocombe
Recently my wife and I purchased a home in Yamba through the local office of Raine & Horne. The purchase was negotiated through an agent of that office, Mr Robert Jillett.
We would like to congratulate Robert for the manner in which he conducted himself through the negotiations, which at times became extremely challenging and difficult to resolve. To his credit, Robert did not deviate from his responsibilities to the vendor, however, he was at all times, respectful and considerate towards my wife and I.
In the end, it was Robert's dilligence and determination that persuaded us to continue with a difficult sales situation, that has enabled us to procure the home we wanted.
We would like to extend our sincere thanks to Robert for his hard work, and to wish him every success in the future.
C & M Pitkin