How Do I Report Maintenance?
1. Download the OurTenant App, brought to you by OurProperty.com.au,
and access your tenancy details any time through a secure log in.
2. Once you’ve logged in, you’ll see a homepage similar to the one below.
To request maintenance, open a request page with the “New” button in
the top bar. Then, just fill in the blanks.
3. Attaching a photo or video will help the job start sooner.
If you can see the problem add a photo. If the problem moves (like a dripping
tap or noisy door) add a short video. Once you’ve created a request, you can
follow its progress in the “Current Jobs” section at the bottom of the page.
Maintenance Made Fast & Simple!