Kim arrived in Australia from New Zealand two decades ago, and headed straight for one of Australia's most iconic tourist destinations, Ayers Rock. There she spent the next 7 years honing her skills in hospitality, working in a variety of positions including a season doing coach tours between Darwin and Perth.
Moving to Adelaide, Kim took up a middle management position within the Hotel Industry. With years of high level customer service experience under her belt, Kim's reputation for exceptional customer service preceded her so after completing her 'Certificate in Residential Property Management' she was invited to join our award winning team at Kurralta Park
Kim is driven to continually exceed expectations. Her emphasis on regular communication with tenants and landlords, keeping everyone informed on all aspects of property management from tenant selection, maintenance requirements, inspections, and enquiries, is second to none.
Kim understands a landlord's desire to have their investment properties cared for by tenants as if it were their own. She empowers landlords and tenants to know that any query will be dealt with in a professional, efficient way, all the while enjoying the customer contact within a busy and varied work environment. She also enjoys the trusted close-knit relationships that come with working for a company that is committed to 'Insightful Partnerships'.
“ Always very impressed, happy and satisfied with the team. The service is excellent, always on the ball and proactive. Excellent communication and I've always been grateful in having such a brilliant team managing my unit. I'm more than impressed with Kim and John! ”
“ Kim has been managing our unit in Plympton for a few years now, and she is by far the best property manager we've come across. Her level of service and communication, and the way she promptly and professionally deals with any issues that arise is fantastic. It gives us great peace of mind to have someone as competent as Kim managing our unit. ”
“ I would recommend Kim and John to anyone - they really care about not only the landlord but the tenant too, and go the extra mile for everyone. ”
“ Great agency! Great agency! Great agency! ”
“ I am very impressed with the agency and in particular the property manager, Kim Shepherdson. Kim has always displayed professionalism, great judgement and promptness in all matters. Kim has kept me informed of all issues and resolutions throughout the years and I have just engaged Kim to manage another property for me & also recommended her to manage a property for a family member. John has also been involved in the sale of a few properties for us and we'll continue to use this agency for all future sales/purchases and property management. Best local agency! ”
“ PROPERTY MANAGER EXTRAORDINARE! - My property manager Kim has consistently gone 'above and beyond' in her work for me and my tenants. She is responsive, thorough and honest. She takes the stress out of the landlord experience for me while looking after the tenants' best interests at the same time. I have nothing but praise for her and her thoroughly professional approach to her work. She deserves a bunch of flowers every day! ”
“ Kim is a friendly and approachable property manager. She was always helpful and fair whenever we spoke with her. I would be happy to rent off Kim again anytime or list a property with them! ”
“ Great service and responsiveness - THANK YOU!! ”
“ THE BEST AGENCY IN ADELAIDE! John sold me the house and was brilliant 7 years ago. Since then John, and later the wonderful Kim, managed the property, as I rented it out, doing an absolutely fabulous job. I rang John to say I was selling - everything was organised in a week including the stylist, photographs and promotions. It sold the first weekend it was open. Can't ask for more than that! If you are looking for a competent, professional and friendly agency, this is the place. ”
“ Anyone who chooses Kim as their property manager has truly made a wise decision. Her positive qualities are many. I have found Kim to be extremely thorough and professional and her communication skills are outstanding. It is reassuring that Kim has always made herself available to promptly attend to any requests that I have made. It is obvious that I would highly recommend Kim to any prospective landlord seeking a property manager. ”
“ Excellent Agency! John, Kim and the team from Raine & Horne Kurralta Park are a pleasure to work with. They worked hard to ensure we secured the best tenants for our property, and we have been very happy. Their communication is excellent and the whole process has been easy and stress free. I highly recommend this agency. ”
“ They are extremely professional and easy to deal with. Thank you for all your help John and Kim! ”