“ Highly recommend Raine & Horne real estate. I had a wonderful property manager (Travis) and out of all the property managers I have engaged with over my 10 years of renting, he was the most helpful and authentic!
I haven't liaised with a property manager as approachable and transparent before, and it definitely was a refreshing change. I was a little sad saying goodbye to my rental through Raine & Horne knowing I'd likely have to endure mediocre/not-so tenant friendly property managers in the future.
Every correspondence was replied to within hours and they always went above and beyond to support, even when I was trying to procure another rental property.
If you are a renter, you will know most real estate agencies only focus/care about the property owners. I can say this is the first time I felt equally as important. Their diligence and compassion is unmatched! ”
“ I wanted to post this review about my property manager Shannon Goldsworthy because it's so refreshing to find someone who genuinely goes out of their way to ensure you have everything you need, communicates well and follow up every query made.
Shannon's friendly, practical nature and knowledge of legal requirements makes her a great asset to me as a landlord and I believe to our tenants as well. She looks after all aspects of our rentals and ensures landlords best interests are always looked after with helpful honest advice.
In my personal experience she emphasis strong on solid relationships , offering honesty, integrity, clear and concise communication and a genuine desire to create property management as a seamless experience.
I would have no hesitation in recommending Shannon as property manager to others as I am fully confident that your greatest asset will be in safe hands. ”
“ What a pleasant experience in something that can be quite stressful. I was in another state and Travis worked through everything with me, provided updates and was so accommodating with any question. Such a smooth process. The reception staff were also such a pleasure to communicate with. Thank you ”
“ Very happy with the service provided by Kelly from Raine & Horne. Kelly is very knowledgeable and approachable. She helped us throughout the house hunt process until it got settled. Thanks, Kelly, I will recommend you and if I ever want to buy again, it will be under your guidance. ”
“ Amy is incredible. She is so easy to speak with and knows the market. Her honesty and ability to work for a great result, set her apart from the others. I highly recommend Amy if you’re selling, you won’t regret it. ”
“ Isabella Carpenter, Emma Halfpenny and Kelly Ray from the Raine and Horne team have provided us with exceptional customer service and property management of our Toowoomba property. The Raine & Horne team have restored our faith in property management services, after transitioning from an alternate Realestate agency where the minimal was done and our interests were not represented. The Raine & Horne team are professional, prompt, have gone above and beyond and we look forward to our ongoing engagement with Isabella for the management of our property. ”
“ After having lots of issues with another real estate in Toowoomba we decided to go with R&H.
Best decision ever.
Shannon looks after our properties and we couldn’t be happier, she is a great asset to R&H. Definitely the best property manager we have ever had dealings with. ”
“ Very professional & addressed matters in a speedy fashion, both with managing our property and later handling the sale. Couldn't have asked for better. ”
“ Highly professional, devoted, thorough, prompt and knowledgeable.
No words to express our huge gratitude to Emma Halfpenny and Kelly Ray for managing our property. They put in a lot of effort and time to give it a facelift. They organised the tradesmen very promptly and went beyond liaising with our neighbours too!
We appreciate their timeliness and the detail of replies to our queries.
The whole process was a breeze.
We would highly recommend Emma Halfpenny, Kelly Ray at Raine and Horne Toowoomba for their services which are above and beyond! ”
“ Andrew and Amy sold my property and I could not have asked for a better experience. Professional in all aspects and made the whole process so easy for me. ”
“ Friendly helpful reception staff.
Property manager Travis is Friendly approachable and very efficient as he listens to the tenant.
Makes for a welcome and refreshing change. ”
“ I have recently purchased a property in the area and worked with Kelly Ray and the team at R&H Toowoomba to undertake a massive renovation project before making it available for rent. The team at R&H Toowoomba were an absolute joy to work with and were incredibly efficient in getting the works completed quickly and with as little hassle for me as possible. Once the renovation was completed, the team were able to secure a tenant at the first rental inspection and had the property occupied within days. Such an amazing experience and would definitely recommend them to any friends and family! Keep up the great work Kelly, Shannon, Emma and the rest of the team! ”
“ Tayla - As you have recently received a Raine & Horne accolade for Property Management Excellence - I would like to endorse this from a tenant perspective.
You are quick to respond, able to negotiate a collaborative solution and always positive. It is deserved. My Congratulations. ”
“ Dealing with Raine & Horne Toowoomba was a breath of fresh air. Very approachable and prompt with responding to any concerns. Highly recommend them when selling or renting your home. ”
“ My fiance and I were very nervous to put our first home onto the rental market but the team at Raine and Horne were the best! We shopped around before we made our decision but the property managers and team were very supportive, understanding and answered every question (and still do) that we couldn’t walk away! All the team are so pleasant to deal with, provide a high standard of professionalism and we could not speak highly enough of all the Raine and Horne Team! We now have put so much trust in putting our current and future properties into Raine and Hornes hands ”
“ I purchased my property from Raine & Horne Toowoomba. Since then, Raine & Horne have managed my property in the most professional and efficient manner, Always alerting me of any issues that arise and offering sound advice when required. I have no hesitation in fully recommending the excellent service of both sales and property management from Raine & Horne Toowoomba. ”
