Toowoomba Property Business Development Manager
Joining Raine & Horne Toowoomba in 2013 & with over 13 years experience in the real estate industry, Grace has a vast understanding of the inner workings of a successful property management team. Coming from a strong administration background, she recognises the importance of time management and organisational skills.
Grace prides herself in providing excellent customer service and her approach to her role is centred on open and honest communication, providing accurate and up-to-date information.
Grace was named in the prestigious Raine & Horne Chairman's Club in 2014, 2015, 2016 , 2017 & 2018 was awards with the Property Management Marketing Excellence Award in 2017 & 2018. Grace was named Queensland Property Manager of the year in 2015 & Business Development Manager of the year for 2016, 2017 & 2018.
“ “Grace Hilder from Raine and Horne has performed her role as the Property Manager of my investment property faultlessly. She is professional, attentive and looks after the property as if it were her own - which is exactly what every landlord desires. Grace has excellent communication skills, is efficient, prompt and shows she cares about peoples’ investments by her quality of service. I am really happy knowing my property is in her very capable hands!” ”
“ Grace our Property Manager is Professional, Proactive and efficient. Grace always displays great time management and always exceeds our expectations. Grace possesses lovely Manners, has a lovely manner and Grace's Honesty and Integrity are beyond reproach ”
“ My husband and I have currently have two residential rental investment properties located in Toowoomba. Both currently managed by Grace Hilder at Raine & Horne, Grace has been looking after these two properties for the last two and a half years. Probably the longest serving property manager in the history of our investment portfolio. We both highly recommend Grace and Raine & Horne, for their professionalism and personal service. Both properties have been rented successfully, and with as little as only 1 or 2 days vacant at any time. As we prefer to sign long lease tenants, we find that they tend to look after the property, and treat it as if it were their own. When maintenance issues have arisen, Grace communicates with me promptly, and takes the appropriate course of action. We cannot speak highly enough of Grace, and thoroughly recommend Grace to any home owner/investor for your future property management requirements ”
“ We would like to comment on the service Grace has given us over the last few years. Her manner has always been very professional and courteous. She has given us; we were new to renting out an investment house, excellent advice and support. Her assessment of and then recommendation of tenants has been spot on. The reporting, verbal and written, has been easy to follow and recommendations easy to implement we have recommended Grace to friends who have been looking for new property managers ”
“ My husband and I have held a property in Mackenzie Street, Toowoomba, under the management of Raine & Horne for the last four years and Grace Hilder has been managing our property for the last two of these years. During this time, we have had two new lease contracts on our property and have had numerous small handy man jobs. I have found Grace Hilder to be an efficient and pleasant person who accommodates situations with ease and confidence. When necessary, she uses her own initiative and has always been prepared to offer advice if asked. Her pleasant manner and willingness to help in any way is an attribute of her personality, nothing is ever a problem for Grace. She consistently conducts herself with professionalism and enthusiasm. ”
“ Grace Hilder has been our property manager with Raine and Horne in Toowoomba for several years. We have three properties and she has always managed them with competence and sometimes much needed diplomacy. She is thorough, prompt and diligent in her property management role and has proved herself capable of dealing with challenging situations as they arise. If there is a problem it is explained, options given and then resolved promptly. We have always been well informed of what is happening with the properties. It has been a pleasure dealing with Grace as the manager of our properties. ”