Emergency repairs / Contacts

IMPORTANT PLEASE NOTE - Emergency repairs refer to:

  • A burst water service or a serious water service leak
  • A blocked or broken lavatory service
  • A serious roof leak
  • A gas leak
  • A dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm, fire or impact damage
  • A failure or breakdown of the gas, electricity or water supply to the property
  • A failure or breakdown of an essential service or hot water, cooking or heating appliance
  • A fault or damage that makes the property unsafe or insecure
  • A fault or damage likely to injure a person, damage property or unduly inconvenience a resident of the property
  • A serious fault in a staircase, lift or other common area or premises that unduly inconveniences a resident in gaining access to, or using, the property

For any emergency repairs please contact our rental office directly on 07 4972 4044


If your emergency is after hours please call our emergency contact, who's details can be found on our after hours voice recording (call the office on 07 4972 4044).


If your repair does not relate to any of the above emergencies please refer to Maintenance Request / Issues