Getting Repairs Done
If something in the premises requires maintenance, leaks or needs fixing you should advise your Property Manager as soon as possible.
You can lodge the request either by downloading the Maintenance Request Form on this page, emailing or phoning your Property Manager. We will endeavour to respond to your request as soon as possible.
The landlord is not always obliged to fix every small thing in the property. They only need to keep the premises in a reasonable state of repair considering the age of the property, the amount of rent you are paying and the prospective life of the premises. They also need to comply with building, health and safety laws.
You are responsible for doing things like replacing light bulbs, changing the smoke detector batteries, cleaning windows, dusting, removing cobwebs and routine garden maintenance such as watering, mowing and weeding.
Getting Repairs Done Information for tenants ( Fair Trading Fact Sheets)