-  Emergency repairs include such situations as:

* Burst water service or serious water service leak

* Blocked or broken lavatory service

* Serious roof leak

* Gas leak

* Dangerous electrical fault

* Flooding or serious flood damage

* Serious storm, fire or impact damage

* Failure  or breakdown of the gas, electricity or water supply to the premises

* Failure  or breakdown of an essential service or appliances on the property for hot

water, cooking or heating

* Fault that makes the premise unsafe or insecure

* Fault or damage likely to injure a person, damage of the premises that unduly

inconvenience a resident of the premises.

* Serious fault in a stairwell, lift or other common areas of the premises that unduly 

inconvenience a resident in gaining access to, or using the premises